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Warranty (U.S.A.)
Panasonic Consumer Electronics Company,
Panasonic Sales Company, Division of Matsushita Electric
Division of Matsushita Electric Corporation of America
of Puerto Rico, Inc.
One Panasonic Way Secaucus, New Jersey 07094
Ave. 65 de Infantería, Km. 9.5
San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Panasonic/Technics Audio Products
Limited Warranty
Limited Warranty Coverage
Carry-In or Mail-In Service
If your product does not work properly because of a defect in materials or
For Carry-In or Mail-In Service in the United States call 1-800-211-PANA (1-800-211-
workmanship, Panasonic Consumer Electronics Company or Panasonic Sales
7262) or visit Panasonic web site: http://www.panasonic.com
Company (collectively referred to as “the warrantor”) will, for the length of the period
For assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or fax
indicated on the chart below, which starts with the date of original purchase
(787)-768-2910.
(“warranty period”), at its option either (a) repair your product with new or refurbished
Limited Warranty Limits And Exclusions
parts, or (b) replace it with a new or a refurbished product. The decision to repair or
This warranty ONLY COVERS failures due to defects in materials or workmanship,
replace will be made by the warrantor.
and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty
ALSO DOES NOT COVER damages which occurred in shipment, or failures which
Product or Part Name
Parts
Labor
are caused by products not supplied by the warrantor, or failures which result from
Audio Products (except items listed below)
One (1) year
One (1) year
accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty
All Audio Racks (cabinets)
Thirty (30) days
Not Applicable
installation, set-up adjustments, misadjustment of consumer controls, improper
Technics Stand Alone Speakers, Subwoofer
maintenance, power line surge, lightning damage, modification, or commercial use
Three (3) years
Three (3) years
Speakers
(such as in a hotel, office, restaurant, or other business), rental use of the product,
service by anyone other than a Factory Servicenter or other Authorized Servicer, or
USB Reader-Writer, Personal Computer
damage that is attributable to acts of God.
Card Adapters
One (1) year
Not Applicable
(in exchange for defective item)
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER
“LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR
Accessories: Headphones, Cartridges,
Ninety (90) days
Ninety (90) days
INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF
Microphones, Adapters
THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. (As
Rechargeable Batteries (in exchange for
Ten (10) days
Not Applicable
examples, this excludes damages for lost time, travel to and from the servicer, loss of
defective item)
media or images, data or other memory content. The items listed are not exclusive,
SD Memory Cards, Rechargeable Battery
Ninety (90) days
Not Applicable
but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES,
Packs (in exchange for defective item)
INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE
During the “Labor” warranty period there will be no charge for labor. During the
PERIOD OF THE LIMITED WARRANTY.
“Parts” warranty period, there will be no charge for parts. You must carry-in or mail-in
Some states do not allow the exclusion or limitation of incidental or consequential
your product during the warranty period. If non-rechargeable batteries are included,
damages, or limitations on how long an implied warranty lasts, so the exclusions may not
they are not warranted. This warranty only applies to products purchased and
apply to you.
serviced in the United States or Puerto Rico. This warranty is extended only to the
This warranty gives you specific legal rights and you may also have others rights
original purchaser of a new product which was not sold “as is”. A purchase receipt or
which vary from state to state. If a problem with this product develops during or after
other proof of the original purchase date is required for warranty service.
the warranty period, you may contact your dealer or Servicenter. If the problem is not
handled to your satisfaction, then write to the warrantor’s Consumer Affairs
Department at the addresses listed for the warrantor.
PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED
WARRANTY ARE YOUR RESPONSIBILITY.
Customer Services Directory (U.S.A.)
For Product Information, Operating Assistance, Literature Request, Dealer Locations, and
all Customer Service inquiries please contact:
1-800-211-PANA (7262), Monday–Friday 9 am–9 pm; Saturday–Sunday 9 am–7 pm, EST.
or send e-mail:
consumerproducts@panasonic.com
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
Web Site: http://www.panasonic.com
Accessory Purchases:
You can purchase parts, accessories or
1-800-332-5368 (Customer Orders Only)
locate your nearest servicenter by visiting
For hearing or speech impaired TTY users, TTY: 1-866-605-1277
Panasonic Services Company 20421 84th Avenue South, Kent, WA 98032
our Web Site.
(6 am to 5 pm Monday–Friday; 6 am to 10:30 am Saturday; PST)
(Visa, MasterCard, Discover Card, American Express, Check)
Service in Puerto Rico
Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company/Factory Servicenter:
Ave. 65 de Infanteria, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Phone (787) 750-4300 Fax (787) 768-2910
Reference
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