The software requires your PC computer to be using the Microsoft Windows XP operating system with Service Pack 2 installed, or the Vista operating system. Tip The My SIRIUS Studio software must be installed before connecting the Stiletto 2 to your PC computer. The following list provides a few highlights of the capabilities of the software: >> >> >> Creating playlists and adding songs to the playlists. Streaming SIRIUS music channels over the Internet. Checking for updates to the device software and downloading them to the Stiletto 2, and re-installing deleted device software. 77 Operation SIRIUS9471 SL2 Manual_091207.ind77-78 77-78 Installing My SIRIUS Studio Software >> Insert the My SIRIUS Studio software CD-ROM into your PC computer’s CD-ROM drive to start the software installation. >> If the installation does not begin automatically, double click the SIRIUS Studio Setup icon to begin the installation. >> Follow the prompts of the software to complete the installation. >> When the PC computer has rebooted, the My SIRIUS Studio software will be ready to use. Please refer to the user guide included on the software CD-ROM for instructions on using the software. Operation 78 9/12/07 4:30:10 PM Troubleshooting: General Troubleshooting: Internet Radio Stiletto 2 does not power on Displays: “ACqUIRING SIGNAL” Audio starts and stops There is no sound Stiletto 2 will not start up (or) Displays: “ERROR” Stiletto 2 isn’t responding to Media Dial / other buttons 79 Operation If Then • Check that battery is installed correctly • Check that battery is charged • Stiletto 2 is searching for a satellite signal • Check for obstacles above / around satellite antenna • Change location / avoid obstacles to signal • Satellite signal is weak • Check for obstacles to satellite antenna (see above) • Check that ear buds / antenna headphones are plugged in correctly • Software is damaged • Connect Stiletto 2 to your PC using USB cable • Using My SIRIUS Studio, download new software onto device • Follow instructions included on CD-ROM • Stiletto is locked. Unlock using Power/Lock switch (or) • Slide and hold Power/Lock switch down for 5 seconds to turn it off (and) • Slide Power/Lock switch down and release Remove battery. Wait 10 seconds. • Replace battery. (and) Slide Power/Lock switch down and release. Observed Issue • What to do… A Wi-Fi network does not appear in the scan list The wireless network’s name (SSID) may be hidden. Try selecting and entering the network name. You may be out of range of the wireless network. Try moving closer to the router and connecting again. • • Connection screen shows: Unable to Connect You may have entered an incorrect password. Try entering it again. If the access point is configured for WEP, we recommend entering your password using the hex keyboard (available by pressing the Options button when prompted for a password.) Only WEP and WPA-PSK are currently supported. The router may require the entry of the MAC address of your Stiletto before it will allow you to connect. For details, please see the Internet Radio section in the Stiletto 2 User Guide. • • • Now Playing screen shows: Channel Unavailable Connection Error You may have connected to an open wireless network that requires additional authentication that is not currently supported. An unknown connection problem may have occurred. Try connecting again. • • Now Playing screen shows: Channel Unavailable Signal Lost You may have moved out of range of the wireless network. Try moving closer to the router, and then connect again. The router may have been turned off or restarted. Verify that the router is on and connect again. • • Operation 80 SIRIUS9471 SL2 Manual_091207.ind79-80 79-80 9/12/07 4:30:10 PM Now Playing screen shows channel information, but there is no audio Your router may be having problems connecting to the Internet. Check your broadband connection to the Internet and the router’s configuration settings, or try turning the router off and then on again. • Now Playing screen shows “Buffering” and there is no audio The Stiletto 2 is streaming channel information from the Internet. When completed, the buffering message will disappear and the radio will begin playing. • Cannot save songs and shows using Love Cannot use Play/ Pause, Fast-Forward and Rewind Because Internet Radio is streamed and not broadcasted, some Satellite Radio features (pause/ rewind/replay; Loving songs; scheduled recordings) are not supported. • Internet Radio Status The Status line will often contain different messages that will help you better understand the details around your current (or previous) Wi-Fi connection. Status Message What it means? Cannot connect to AP Connected Internet check failed IP address failed • Could not negotiate handshake with the access point. • Try to connect by being within range of a Wi-Fi access point and selecting Internet Radio, or by selecting Settings Wi-Fi Wi-Fi Status Options button Choose Network… • Yo...
