Évaluations - 2, GPA: 4.5 ( )

Fabricant : American Power Conversion Taille : 267.54 kb Nom Fichier : Langue d'enseignement:

Service Problem Possible Cause Solution UPS will not turn “On”. On/Off/Test button not Press the On/Off/Test pushed. button to power the UPS and the loads. UPS input circuit breaker tripped. Reduce the load on the UPS by unplugging equipment and reset the circuit breaker by pressing the plunger back in. UPS will not turn “On” or “Off”. Computer interface problem. Disconnect the computer interface. If the UPS now works normally, check the interface cable and the attached computer. UPS operates on-battery UPS input circuit breaker Reduce the load on the even though normal line tripped. UPS by unplugging voltage is thought to exist. equipment and reset the circuit breaker by pushing the plunger back in. UPS beeps occasionally. Normal UPS operation. None. The UPS is protecting the load. UPS does not provide expected back up time. The UPS battery is weak due to recent outage or is near the end of its service life. Charge the battery. The UPS batteries require recharging after an extended outage. Batteries age faster when put into service often and when operated at elevated temperatures. If the battery is near the end of its service life, consider replacing the battery even if the replace battery indicator is not yet lit. On-line and overload indicators are flashing alternately. The UPS was shutdown by PowerChute® plus software. None. The UPS will restart automatically when utility power returns. All indicators are flashing. Internal UPS fault. Do not attempt to use the UPS. Turn the UPS “Off” and have it serviced immediately. The UPS operates normally, Building wiring error such as Have a qualified electrician but the site wiring fault missing ground or hot to correct the building wiring. indicator is lit. neutral wire reversal. On-line and on-battery Internal UPS fault. Do not attempt to use the indicators only are flashing UPS. Turn the UPS “Off” and have it serviced immediately. All indicators are “Off” and The UPS is shutdown and the None. The UPS will return the UPS is not operating. battery is discharged from an extended power outage. to normal operation when the power is restored and the battery has a sufficient charge. The replace battery light is illuminated. Weak batteries. Allow the batteries to recharge for at least 4 hours. If the problem persists after recharging, replace the batteries. Replacement batteries not Confirm the battery connected properly. connections. The overload light is The UPS is overloaded. Reduce the load on the illuminated or flashing UPS by unplugging equipment. If the UPS requires service, please do not return it to the dealer! Follow these steps: 1. Use the Troubleshooting section of the Quick Reference Guide to eliminate common problems. 2. Verify that no circuit breakers are tripped. A tripped circuit breaker is the most common UPS problem! 3. If the problem persists, call customer service or visit the APC Internet Website (• Note the model number of the UPS, the serial number, and the date purchased. A technician will ask you to describe the problem and try to solve it over the phone, if possible. If this is not possible the technician will issue a Return Merchandise Authorization Number (RMA#). • If the UPS is under warranty, repairs are free. If not, there is a repair charge. 4. Pack the UPS in its original packaging. If the original packing is not available, ask customer service about obtaining a new set. • Pack the UPS properly to avoid damage in transit. Never use Styrofoam™ beads for packaging. Damage sustained in transit is not covered under warranty. • Include a letter with your name, RMA#, ...

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