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Photos et spécifications Philips 197E3LSU/00 |
Facilité d'utilisation
Contact Information for CHINA: China Consumer care number : 4008 800 008 32 7. Customer care and warranty 7. Customer care and warranty Contact Information for APMEA region: Country Call center ASC AGOS NETWORK PTY LTD Consumer care number 1300 360 386Australia NA Bangladesh NA Distributor : Computer Source Ltd (warranty buy-out) 880-2-9141747, 9127592 880-2-8128848 / 52 Cambodia NA Distributor : Neat Technology Pte Ltd (Singapore) (warranty buy-out) 855-023-999992 Hong Kong / Macau NA Smar t Pixels Technology Ltd. Hong Kong:Tel: +852 2619 9639 Macau:Tel: (853)-0800-987 India NA REDINGTON INDIA LTD Tel: 1 800 425 6396 SMS: PHILIPS to 56677 Indonesia NA PT. Gadingsari elektronika Prima Tel: 62 21 75909053, 75909056, 7511530 Israel NA Eastronics LTD 1-800-567000 Malaysia NA After Market Solutions (CE) Sdn Bhd 603 7953 3370 Nepal New Zealand NA NA Distributor : Syakar Co. Ltd (warranty buy-out) Visual Group Ltd. 977-1-4222395 0800 657447 Pakistan NA Philips Consumer Ser vice (9221) 2737411-16 Philippines NA Glee Electronics, Inc. (02) 633-4533 to 34, (02) 637-6559 to 60 Singapore NA Philips Electronics Singapore Pte Ltd (Philips Consumer Care Center) (65) 6882 3999 South Africa NA Sylvara Technologies Pty Ltd 086 0000 888 South Korea NA PCS One Korea Ltd. 080-600-6600 Sri Lanka NA no distributor and/or ser vice provider currently Taiwan PCCW Teleser vices Taiwan FETEC.CO 0800-231-099 Thailand NA Axis Computer System Co., Ltd. (662) 934-5498 United Arab Emirates NA AL SHAHD COMPUTER L.L.C 00971 4 2276525 Vietnam NA FPT Ser vice Informatic Company Ltd. +84 8 38248007 Ho Chi Minh City +84 5113.562666 Danang City +84 5113.562666 Can tho Province 33 8.Troubleshooting & FAQs 8.Troubleshooting & FAQs 8. Troubleshooting & FAQs 8.1 Troubleshooting This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact Philips customer ser vice representative. Common Problems No Picture (Power LED not lit) • Make sure the power cord is plugged into the power outlet and into the back of the monitor. • First, ensure that the power button on the front of the monitor is in the OFF position, then press it to the ON position. No Picture (Power LED is white blinking) • Make sure the computer is turned on. • Make sure the signal cable is properly connected to your computer. • make sure the monitor cable has no bent pins on the connect side. If yes, repair or replace the cable. • The Energy Saving feature may be activated Screen says • Make sure the monitor cable is properly connected to your computer. (Also refer to the Quick Star t Guide). • Check to see if the monitor cable has bent pins. • Make sure the computer is turned on. AUTO button doesn't function • The auto function is applicable only in VGA- Analog mode. If the result is not satisfactor y, you can do manual adjustments via the OSD menu. Note The Auto Function is not applicable in DVI-Digital mode as it is not necessar y. Visible signs of smoke or sparks • Do not perform any troubleshooting steps • Disconnect the monitor from mains power source immediately for safety • Contact with Philips customer ser vice representative immediately. Imaging Problems Image is not centered • Adjust the image position using the “Auto” function in OSD Main Controls. • Adjust the image position using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode. Image vibrates on the screen • Check that the signal cable is properly securely connected to the graphics board or PC. Vertical flicker appears • Adjust the image using the “Auto” function in OSD Main Controls. • Eliminate the ver tical bars using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode. 34 8.Troubleshooting & FAQs 8.Troubleshooting & FAQs Horizontal flicker appears • Adjust the image using the “Auto” function in OSD Main Controls. • Eliminate the ver tical bars using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode. Image appears blurred, indistinct or too dark • Adjust the contrast and brightness on On-Screen Display. An "after-image", "burn-in" or "ghost image" remains after the power has been turned off. • Uninterrupted display of still or static images over an extended period may cause " burn in", also known as "after-imaging " or "ghost imaging", on your screen. "Burn-in", "afterimaging", or "ghost imaging" is a well-known phenomenon in monitor panel technology. In most cases, the "burned in" or "after-imaging" or "ghost imaging" will disappear gradually over a period of time after the power has been switched off. • Always activate a moving screen saver program when you leave your monitor unattended. • Always activate a periodic screen refresh application if your monitor will display unchanging static content. • Severe” burn-in” or “after-image” or “ghost image” symptoms will not disappear and cannot be repaired. The damage mentioned above is not covered under your warranty. Ima...
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