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Always follow the manufacturer's instructions when cooking with a wok pan. Precautions for use The following advice is intended to help you save energy and prevent pan damage: Use pans which are the right size for each burner. Do not use small pans on large burners. The flame must not touch the sides of the pan. Do not use damaged pans, which do not sit evenly on the hob. Pans may tip over. Only use pans with a thick, flat base. Do not cook without using a lid and make sure the lid is properly fitted. This wastes energy. Always centre the pan over the burner, not to one side. Otherwise it could tip over. Do not place large pans on the burners near the control knobs. These may be damaged by the very high temperatures. Place the pans on the pan supports, never directly on the burner. Make sure that the pan supports and burner caps are correctly positioned before using the appliance. Pans should be placed on the hob carefully. Do not strike the hob and do not place excessive weight on it. Cleaning and maintenance Cleaning Once the appliance is cool, use a sponge to clean it with soap and water. After each use, clean the surface of the respective burner parts once they have cooled down. If any residue is left (baked-on food, drops of grease etc.), however little, it will become stuck to the surface and more difficult to remove later. The holes and grooves must be clean for the flame to ignite properly. The movement of some pans may leave metal residue on the pan supports. Clean the burners and pan supports using soapy water and scrub with a non-wire brush. If the pan supports are fitted with rubber rests, ensure that these are also cleaned. The rests may come loose and the pan support may scratch the hob. Always dry the burners and pan supports completely. Water droplets or damp patches on the hob at the start of cooking may damage the enamel. After cleaning and drying the burners, make sure the burner caps are correctly positioned on the diffuser. Caution! Do not use steam cleaners. This could damage the hob. Maintenance Always clean off any liquid as soon as it is spilt. This will prevent food remains from sticking to the hob surface and you will save yourself any unnecessary effort. Do not leave acidic liquids (e.g. lemon juice, vinegar, etc.) on the hob. Due to the high temperatures endured, the wok burner and the stainless steel zones (grease drip tray, burner outline, etc.) can change colour. This is normal. After each use, clean these areas with a product that is suitable for stainless steel. It is recommended that the cleaning product available from our Technical Assistance Service (code 464524) is used regularly. Trouble shooting Sometimes certain faults detected can be easily resolved. Before calling the Technical Assistance Service, bear in mind the following advice: Fault Possible cause Solution The general electrical system is malfunctioning. Defective fuse. Check the fuse in the main fuse box and change it if it is damaged. The automatic safety switch or circuit breaker has tripped. Check the main control panel to see if the automatic safety switch or circuit breaker has tripped. The automatic switching on function does not work. There may be food or cleaning products stuck between the ignition sparkers and the burners. The space between the ignition sparker and the burner must be clean. The burners are wet. Dry the burner caps carefully. The burner caps are not correctly positioned. Check that the burner caps are correctly positioned. The appliance is not earthed, is poorly connected or the earthing is faulty. Contact the installation technician. The burner flame is not uniform. The burner components are not correctly positioned. Correctly place the parts on the appropriate burner. The grooves on the burner are dirty. Clean the grooves on the burner. The gas flow is not normal or there is no gas. The gas supply is blocked by gas taps. If the gas is supplied from a gas cylinder, check that it is not empty. Open all gas taps. Change the gas cylinder. Fault Possible cause Solution The kitchen smells of gas. A gas tap has been left on. Turn off the taps. Incorrect coupling of gas cylinder. Check that the coupling is sound. Possible gas leak. Shut off the gas supply, ventilate the premises and immediately notify an authorised installation technician to check and certify the installation. Do not use the appliance until ensuring that there is no gas leak in the installation or appliance itself. The burner immediately switches off after releasing the control knob. The control knob was not held down for long enough. The grooves on the burner are dirty. Once the burner is on, hold the control knob down a few seconds longer. Clean the grooves on the burner. Technical Assistance Service When contacting our Technical Assistance Service, please provide the product number (E-Nr.) and production number (FD) of the appliance. This information is given on the specifications plate located on the lower section of th...