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Your device is shown in Device Manager with a yellow question or exclamation mark. Right- click your device and click Uninstall. Then repeat from step 2 in Installing a driver (page 36) . . Double- clicking the category of your device in the device manager list does not display your device. You have to remove your device. Please refer to Uninstalling a driver (page 41) to remove it. Then repeat from step 2 in Installing a driver (page 36) . . Double- clicking Other devices displays your device. You have to right- click your device, then click Uninstall. Repeat from step Installing a driver (page 36) . . If the This device is properly message is not displayed, the device is not working properly. Click OK to close the Properties dialog box, then reinstall the driver as follows: Managing drivers 39 . Right- click Uninstall. . When the Confirm Device Removal dialog box appears, click OK. . Click Yes and restart the computer. nN . When the computer restarts, repeat from step 2 in Installing a driver (page 36) . . If your device is not displayed in the Properties dialog box, the device is not working properly. Repeat steps 1 through 4 in the previous sections to check the driver’s installation. Click your device, then click Uninstall to remove the driver. Click Yes to restart the computer. When the computer restarts, repeat from step 2 in Installing a driver (page 36) . Software Guide Software Guide Managing drivers 40 Updating a driver To update the driver, proceed as follows: nN 1 Click Start on the taskbar. 2 Click Control Panel. 3 Click the Printers and Other Hardware icon. And then click the device you want to revert. 4 On the Hardware tab, click Properties. 5 On the Driver tab, click Update driver. 6 Follow the instructions that appear on your screen. You can have Windows search for the driver, or point to the driver's location yourself. Or: 1 Click Start on the taskbar. 2 Click My computer from the menu. 3 Click View system information on the left of the window. 4 Click the Hardware tab, then click Device Manager. 5 Double- click the option corresponding to the device you installed, then double- click your device. The Properties dialog box appears. 6 Click the Driver tab. 7 Click Update driver. The driver is updated. . To install your device driver, you must log on to your computer as a user with administrator rights. Software Guide Managing drivers 41 Uninstalling a driver Leave the device connected to your computer while uninstalling the driver. nN To uninstall the driver, proceed as follows: 1 Click Start on the taskbar. 2 Click Control Panel. 3 Click the Printers and Other Hardware icon. And then click the device you want to revert. 4 On the Hardware tab, click Properties. 5 On the Driver tab, click Uninstall. 6 If you are prompted to restart your computer, click Yes. The Uninstall button is unavailable if removing the driver would make your device unusable. Or: 1 Click Start on the taskbar. 2 Click My computer from the menu. 3 Click View system information on the left of the window. 4 Click the Hardware tab, then click Device Manager. 5 Double- click the option corresponding to the device you installed, then double- click your device. The Properties dialog box appears. 6 Click the Driver tab. 7 Click Uninstall. The driver is uninstalled. . To uninstall your device driver, you must be logged on to your computer with administrator rights. Software Guide Managing drivers 42 Restoring a driver System Restore is a feature of Microsoft Windows XP that restores your computer to a previous state, if a nNproblem occurs, without losing your personal data files. System Restore monitors changes to the system, and it automatically creates easily identified restore points. These restore points allow you to revert the system to a previous time. They are created daily and at the time of significant system events (such as when an application or driver is installed) . To revert to your previous driver, proceed as follows: 1 Open the device that is not working correctly in Control Panel. To open the device: . Click Start on the taskbar. . Click Control Panel. The Control Panel window appears. . Click the Printers and Other Hardware icon. . And then click the device you want to revert. 2 On the Hardware tab, click Properties. 3 Click the Driver tab. 4 On the Driver tab, click Roll Back Driver. Or: 1 Click Start on the taskbar. 2 Click My computer from the menu. 3 Click View system information on the left of the window. 4 Click the Hardware tab, then click Device Manager. 5 Dou...
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