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Troubleshooting This section contains solutions to problems other than those you encounter during normal operation. See “Troubleshooting” on page 8. For problems that are not described in this section, see the Troubleshooting section on the on-screen User Guide. You can find more troubleshooting topics on the Sony online support web site at Always read these sections before contacting VAIO-Link or your local Sony dealer directly. You can also search for more information by using Windows Help and Support. Windows Help and Support is a comprehensive resource for practical advice, tutorials, and demonstrations to help you learn to use your computer. Use the Search feature, Index, or table of contents to view all Windows Help resources, including those that are on the Internet. To access Windows Help and Support, click Start and Help and Support. Or go to Windows Help and Support by pressing and holding the Microsoft Windows key and pressing the F1 key. . Recovering your VAIO system An important part of using your computer is being able to perform a recovery of the system and applications. This section explains everything you need to know about recovering your system. It is very important that you read this section before using your computer, and always before attempting to make a recovery of any kind. See “Before using your computer” on page 14. . Make sure your computer is securely plugged into a power source and turned on and the power indicator light is lit. . Make sure the battery pack (if applicable) is installed properly and charged. . Make sure the floppy disk drive (if applicable) is empty. . If your computer is plugged into a power strip or an uninterruptible power supply (UPS), make sure the power strip or UPS is plugged into a power source and turned on. . If you are using an external display, make sure it is plugged into a power source and turned on. Make sure the brightness and contrast controls are adjusted correctly. See the manual that came with your display for more information. . Unplug the power cord or the AC adapter, and remove the battery pack (if applicable). Wait three to five minutes. Reinstall the battery pack (if applicable), plug the power cord or the AC adapter, and then press the power button to turn on your computer. . Condensation may cause your computer to malfunction. If this occurs, do not use the computer for at least one hour. . Remove any extra memory modules you may have installed since purchase. . Check that you are using the supplied Sony power cord or AC adapter. For your safety, use only the genuine Sony rechargeable battery pack (if applicable) and power cord or AC adapter, which are supplied by Sony for your VAIO computer. 1 Press the F2 key. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears. 2 Set the date (month/day/year). Press the Enter key. 3 Press the m key to select System Time, and then set the time...

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