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. Your computer has been infected with a computer virus. . Your computer has been unstable. . Your computer system is experiencing problems which cannot be solved through troubleshooting. . You have formatted the C drive on your computer by mistake. Recovering your computer system cannot restore only the Windows operating system. Certain preinstalled software applications include options to uninstall or install them. The software applications installed or uninstalled by using such options may not work properly on your computer. Installing a software application to modify partition sizes may disable a system recovery or recovery disc creation. Be sure to create recovery discs immediately after the computer is ready for use. See “Creating your own recovery discs” on page 14. Recovering your computer system will delete all the data on the hard disk even if the hard disk is encrypted with the Windows BitLocker Drive Encryption (BitLocker) feature. It may take several hours to complete the recovery process. . Restore C: Drive All the current data on your C drive will be deleted and the C drive will be restored to its original factory state. The data on the recovery partition and the partition you have created will not be deleted. . Restore Complete System All the current data on your computer will be deleted and all the partition including the recovery partition will be restored to its original factory state. Select this recovery option when you want to change the partition sizes or when you are not able to restore the C drive. . Recovering your computer system will delete all the data on the hard disk. Make sure you have the backup copy of your valuable data. . On models with a fingerprint sensor, recovering your computer system will delete all the fingerprint templates on the hard disk. See the specifications to see whether your model is equipped with a fingerprint sensor. . Disconnect all peripherals from the computer except the power cord or the AC adapter before recovering your computer system. . Recovering your computer system restores all the settings to the factory default settings. . Make sure that you perform both a system recovery and an application recovery. Your computer may become unstable without performing the application recovery. . If you have set the password to protect your data, you may not start the recovery process without entering the password. Be sure to write down the password not to forget the password. If you have forgotten the password and cannot start the recovery process, contact VAIO-Link to reset it. A reset fee will be charged. 1 Launch VAIO Recovery Center (see page 12). 2 Select Restore C: Drive and click Start. 3 Read the information about software or features to resolve the problems, select Skip if you have already tried all of them, and click Next. If the User Account Control window appears, click Continue. 4 Read the warnings...
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