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If you are adding extra memory after setting up the computer, verify that the computer has recognized it correctly as described in “Checking total memory” on page 52. Removing a memory module If you need to remove a memory module: 1 Complete steps 1–8 in “Installing a memory module” on page 43 to shut down the computer and open the memory module slot cover. 50 50 50d Adding memory (optional) Do not try to remove a memory module with the computer turned on. You can damage the computer and the memory module. Do not remove the memory module while the computer is in Sleep or Hibernation mode. The computer could hang up the next time you turn it on and data in memory will be lost. In either of the above cases, the Sleep configuration will not be saved. NOTE The following screen may appear when you turn on the power: If “Start Windows® Normally” is highlighted, then press Enter. If one of the Safe Mode options is highlighted, it is best to press Enter to go into Safe Mode, then shut down and restart the system, at which time Windows® should boot back up normally. When Safe Mode is suggested, this could be a sign that you may need to scan your internal storage drive for errors or defragment the drive. If so, consult Windows® Help and Support. 2 Pull the latches away from the memory module. The memory module pops up slightly. NOTE If your system has the memory modules stacked on top of one another, you must remove the top module first before removing/installing the bottom module. Getting Started Getting Started Adding memory (optional) 3 Gently lift the memory module to a 30-degree angle and slide it out of the slot. Slot B Slot A (Sample Illustration) Removing the memory module 4 Replace the memory module slot cover and secure it using the screw. 5 Re-insert the main battery. For more information on inserting the main battery, see “Inserting a charged battery” on page 101. 6 Turn the computer right side up. Make sure to remove the soft cloth from the work surface before restarting the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode). In this condition, observe the following: . Never cover your computer or AC adaptor with any object. . Never place your computer or AC adaptor near a heat source, such as an electric blanket or heater. . Never cover or block the air vents including those located at the underside of the computer. . Always operate your computer on a hard flat surface. Using your computer on a carpet or other soft material can block the vents located at the underside of the computer. Overheating your computer or AC adaptor could cause system failure, computer or AC adaptor damage or a fire, possibly resulting in serious injury. 52 52 7 Reconnect the cables. 8 Restart the computer. TECHNICAL NOTE: You must have at least one memory module installed for the computer to work. Checking total memory When you add or remove a memory module, you can check that the computer has recognized the change. To do this: . Click Start, Control Panel, System and Security, and then System. The System window appears. Installed memory (RAM) is displayed below the System heading. If the computer does not recognize the memory configuration, turn off the computer and remove the memory module slot cover (complete steps 1-8 in “Installing a memory module” on page 43), and then check that the module is inserted completely into the socket and lined up squarely with the socket latches. NOTE From time to time, Windows® will display a pop-up that says, “Do you want to allow the following program to make changes to this computer?” This is a security feature to prevent programs or people from doing things on your computer without your permission. If you were trying to perform the action, click Continue; otherwise, click Cancel. If unsure, cancel and try again. Recovering the Internal Storage Drive Your computer includes recovery utilities to allow you to recover your internal storage drive if necessary. The following internal storage drive recovery options are available: Recovery option Description Recover to out-of-box state This option restores the original factory image to your internal storage drive, returning your computer to its out-of-box state. (Recommended recovery method) See “Recovering to out-of-box state (recommended recovery method)” on page 54. Getting Started Getting Started Recovering the Internal Storage Drive Recovery option Description Recover without changing the internal storage drive partitions This option recovers just your C: drive, leaving any other partitions you may have created (for example, a D: drive) intact. See “Recovering without changing the internal storage drive partitions” on page 56. Recover to a custom size partition This option allows you to specify a custom size for the C: partition and then restores your C: dr...

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