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If your computer has been infected with a computer virus . If your computer is experiencing problems which cannot be solved through troubleshooting . If you have formatted the C drive by mistake Which software should I use to recover my computer? Use the following software. You can launch the software by simple operations. VAIO Care . Creating Recovery Media . Checking your computer hardware VAIO Care Rescue . Backing up (Rescuing) your data . Recovering your computer . Erasing all the data on your built-in storage device See the help file included with the VAIO Care and the VAIO Care Rescue for more information on how to use the software. What is a recovery area? A recovery area on the built-in storage device contains data for a system and application recovery. Normally, you cannot modify or delete data on this area. You can, however, modify or delete the data with commercially available software designed to modify the information of this area. Why do I have to create Recovery Media? Recovery Media are used to restore your computer to its factory default settings. If Windows does not start and you have deleted the recovery area, you will need Recovery Media to perform a recovery. Create Recovery Media immediately after the computer is ready for use. About a backup What is a backup process? A backup process is to make a backup copy of your data stored on the built-in storage device and save it to another location. Why do I have to back up my data? Due to unexpected events or computer viruses, you might lose various data stored on your built- in storage device, such as documents or pictures. To restore the lost data, its backup copy is needed. It is strongly recommended that you back up your data regularly. You can confirm the number of necessary discs and types of media you can use for Recovery Media creation in the following step 6. You cannot use Blu-ray Disc™ media, DVD-RAM, CD-R, and CD-RW discs as Recovery Media. 1 Connect your computer to the Internet, download and install the latest updates using the VAIO Update. 2 If your computer is not equipped with a built- in optical disc drive, connect an external optical disc drive (not supplied) to the computer and to an AC power source. 3 Click Start , All Programs, VAIO Care, and VAIO Care. If the User Account Control window appears, click Yes. Recovering your computer will delete all the data on the built-in storage device. To recover from the recovery area . On models with the ASSIST button 1 Press the ASSIST button while your computer is off to launch the VAIO Care Rescue. 2 Click Start recovery wizard. To perform the custom recovery, select Tools instead of Start recovery wizard and click Start advanced recovery wizard. 3 Follow the on-screen instructions. . On models without the ASSIST button 1 Turn on your computer and press the F10 key several times before the VAIO logo disappears. If the Edit Boot Options window is displayed, press the Enter key. 2 Select Start recovery wizard. To perform...
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