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Fabricant : Sony Taille : 1.78 mb Nom Fichier : Langue d'enseignement:

How can I access the e-Support portal? When you register your VAIO computer online at Club-VAIO (you will automatically receive an email with the link to the e-Support Web Portal, your Customer ID and some basic explanation a few hours later. All you need to do is activate your account by clicking on the provided link in the email. You are now ready to create your first case! You can access the e-Support Web Portal from any computer with an active Internet connection. A complete help file is available on the e-Support Web Portal to help you use our e-Support Service. Can I submit questions in my native language? Since you are interacting with our e-Support Team through a portal, which connects you directly to our central database, e- Support will only accept and deal with queries submitted in English. 204 204 nN Support Options Can I submit my questions at any time? Yes, you can submit your questions 24/7, but please keep in mind that our e-Support Team can only treat your queries from Monday till Friday between 8am and 6pm. Is there a cost involved for using e-Support? No, this is a complete free of charge service offered to all registered VAIO customers! How do I know when the e-Support Team has handled my query/case? As soon as your case has been dealt with by our e-Support Team, you will receive an email, notifying you that your case has been updated. 205 nN Support Options 205 nN Support Options Trademarks Sony, Battery Checker, Click to DVD, DVgate Plus, HotKey Utility, Keyboard Utility, Memory Stick Formatter, PictureGear Studio, Prepare your VAIO, SonicStage, SonicStage Mastering Studio, VAIO Control Center, VAIO Edit Components, VAIO Launcher, VAIO Media, VAIO Power Management, Image Converter, VAIO Zone, VAIO Update, Memory Stick, the Memory Stick logo, VAIO and the VAIO logo are trademarks of Sony Corporation. Intel, Pentium, and Intel SpeedStep are trademarks or registered trademarks of Intel Corporation. Microsoft, Internet Explorer, Windows Movie Maker, Windows Media Player, Windows XP Professional, Windows XP Home Edition, MS Works 8.0, Microsoft Office 2003 SBE Trial version and the Windows logo are trademarks or registered trademarks of Microsoft Corporation in the U. S. and other countries. i. LINK is a trademark of Sony used only to designate that a product contains an IEEE1394 connection. Adobe, Adobe Acrobat Elements, Adobe Acrobat Professional, Adobe Photoshop Album, Adobe Reader, Adobe Premiere Standard and Adobe Photoshop Elements are trademarks of Adobe Systems Incorporated. MoodLogic is a trademark of MoodLogic, Inc. Norton Internet Security 2005 and Norton Password Manager 2004 are trademarks or registered trademarks of Symantec Corporation. RecordNow! is a trademark of Sonic. WinDVD for VAIO is a trademark of InterVideo, Inc. Sun Java VM is a trademark of Sun Microsystems, Inc. Google Toolbar is a trademark of Google. Yahoo! Messenger is a trademark of Yahoo! . Saf...

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