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You can either change the encryption key back to the original profile or re-enter the key on both computers so the key matches. 183nNTroubleshooting How do I display the VAIO Smart Network window? To display the VAIO Smart Network window on the desktop, follow these steps: 1 Click Start, All Programs, and VAIO Control Center. 2 Click Network Connections and VAIO Smart Network. 3 Click Advanced in the right pane. . For information on the VAIO Smart Network software, see the help file included with the software. 184nNTroubleshooting Bluetooth Technology What should I do if other Bluetooth devices cannot find my computer? . Make sure both devices have the Bluetooth function enabled. . If the WIRELESS indicator light is unlit, turn on the WIRELESS switch. . You cannot use the Bluetooth function when your computer is in a power saving mode. Bring the computer back to Normal mode, then turn on the WIRELESS switch. . Your computer and the device may be too far apart. Wireless Bluetooth technology works best when the devices are within 10 meters of each other. Why can't my computer find other Bluetooth devices? If the connected device is also connected to other devices, it may not appear in the Bluetooth Devices window or you may not be able to communicate with the device. What should I do if I cannot find the Bluetooth device I want to communicate with? . Check that the Bluetooth function of the device you want to communicate with is on. See the other device's manual for more information. . If the device you want to communicate with is already communicating with another Bluetooth device, it may not be found or it may not be able to communicate with your computer. . To allow other Bluetooth devices to communicate with your computer, follow these steps: 1 Click Start, Control Panel, Hardware and Sound, Bluetooth Devices, and Bluetooth Settings. 2 Click the Options tab and select the Allow Bluetooth devices to find this computer check box. 185nNTroubleshooting What should I do if other Bluetooth devices cannot connect to my computer? . Make sure the other devices are authenticated. . To allow other Bluetooth devices to communicate with your computer, follow these steps: 1 Click Start, Control Panel, Hardware and Sound, Bluetooth Devices, and Bluetooth Settings. 2 Click the Options tab and select the Allow Bluetooth devices to find this computer check box. . The data transfer distance can be shorter than 10 meters depending on existing obstacles between the two devices, on radio wave quality, and on the operating system or the software in use. Move your computer and Bluetooth devices closer to each other. . If the device you want to communicate with is already communicating with another Bluetooth device, it may not be found or it may not be able to communicate with your computer. . Check that the Bluetooth function of the device you want to communicate with is on. See the other device's manual for more information. 186nNTroubleshooting Why is my Bluetooth connection slow? . The data transfer speed depends on the obstructions and/or the distance between the two devices, on the radio wave quality, and on the operating system or the software in use. Move your computer and Bluetooth devices closer to each other. . The 2.4 GHz radio frequency used by Bluetooth and wireless LAN devices is also used by other devices. Bluetooth devices incorporate technology that minimizes interference from other devices using the same wavelength, however, communication speed and connection range may be reduced. Interference from other devices may also stop communications altogether. . Connection capability is affected by distance and obstructions. You may need to move your computer away from obstacles or closer to the device to which it is connected. . Identify and remove obstacles between your computer and the device to which it is connected. . Note that large files may occasionally be corrupted during continuous transfer due to limitations of the Bluetooth standard and electromagnetic interference in the environment. What should I do if my computer becomes unstable when I use a Bluetooth audio device? Your computer may become unstable if you change a sound output device to a Bluetooth audio device while audio or video playback software is running. When you listen to playback audio from your Bluetooth audio device, connect the Bluetooth audio device to the computer first and then launch your audio or video playback software. See the help file for detailed information on connecting the Bluetooth audio device. 187nNTroubleshooting Why can't I use the services supported by the connected Bluetooth device? Connection is only possible for services also supported by the computer with the Bluetooth function. For more details, search for Bluetooth information using Windows Help and Support. To open Windows Help and Support, click Start and Help and Support. Can I use a device with Bluetooth technology on airplanes? With Bluetooth technology, your co...
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