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Safety, Warranty, and Setup Guide
Lenovo® electronic manuals... for a greener
planet!

Brief user notices
Refer to the electronic User Guide for detailed product
ThinkPad X240
information:
http://www.lenovo.com/support

http://www.lenovo.com/UserManuals

Unpack
Note: Recovery discs are not provided. Instead, everything needed for recovering factory-installed files and
applications is provided in the Lenovo_Recovery partition on your hard disk drive. If you decide to remove the
Lenovo_Recovery partition, be sure to create a recovery disc first. For more information, see “Recovery overview”
in the User Guide. See “Accessing your User Guide” for instructions on opening the electronic User Guide
provided on your computer.



ThinkPad®
Battery pack
Power cord
ac power adapter
Documentation
computer
Initial setup instructions
Controls and indicators

1.
Camera (on some models)
Install the external battery pack.

This system supports only batteries special y designed for
Microphones
this specific system and manufactured by Lenovo or an
authorized builder. The system does not support

unauthorized batteries or batteries designed for other
systems. If an unauthorized battery or a battery designed
Power button
for another system is installed, the system wil not charge.
Attention: Lenovo has no responsibility for the

performance or safety of unauthorized batteries, and
Fingerprint reader (on some models)
provides no warranties for failures or damage arising out of

their use.

2.
ThinkPad trackpad
Connect to power. Ensure that all power cord connectors are securely and completely plugged
into receptacles.

Near Field Communication (NFC) logo
(on some models)

Fn key with the Fn Lock indicator

F1 key with the speaker mute indicator


3.
F4 key with the microphone mute
Press the power button
to turn on the computer.
indicator
4. Configure the operating system following the on-screen instructions to complete the initial

setup. This process takes several minutes.
TrackPoint® pointing stick


Additional information about using your ThinkPad computer is in the User Guide. See “Accessing
your User Guide” later in this document.



computer, go to http://www.lenovo.com/ThinkPadUserGuides and
Country or region Telephone number
Country or region
Telephone number
Accessing your User Guide
follow the instructions on the screen.
7010-5150 (Warranty service and support)
Nicaragua 001-800-220-1830
(Spanish)
(Danish)
Norway
8152-1550 (Warranty service and support)
Your User Guide contains detailed information about your computer.
Service and Support information
Dominican
1-866-434-2080 (Spanish)
(Norwegian)
To access your User Guide, do the fol owing:
Republic

Oman
Khimji Ramdas Computer Communication Systems:
Microsoft® Windows® 8.1 operating system:
The following information describes the technical support that is
Ecuador
1-800-426911 OPCION 4 (Spanish)
00 968 2469 6255
available for your product, during the warranty period or throughout
Egypt
800-0000-418 (Toll free)
Overseas Business Machines (OBM): 00 968 2460
• Method 1
the life of your product. Refer to the Lenovo Limited Warranty for a full
002-02-2594-8500 (Standard charges apply)
1072, 2460 5018
(English, Arabic)
Gulf Business Machines Services (GBMS): 00 968
1. Go to the Start screen.
explanation of Lenovo warranty terms. See “Lenovo Limited Warranty
notice” later in this document for details on accessing the full warranty.
El Salvador
800-6264 (Spanish)
2455 9831
2. Click the arrow icon in the bottom-left corner of the screen to go
Estonia
+372 66 00 800, +372 6776793
Pakistan
International Office Products (pvt) Ltd.:
to the Apps screen. If you are using a touch screen, swipe up to
If you purchased Lenovo services, refer to the following terms and
Finland 09-459-6960
00 92 212 422 569, 00 92 213 241 2023
Selling Business Systems:
go to the Apps screen.
conditions for detailed information:
358-800-1-4260 (Warranty service and support)
(Finnish)
00 92 21 568 9823
3. Scroll to the right side of the screen, and click or tap Help and
• For Lenovo Warranty Service Upgrades or Extensions, go to:
France
Hardware: 0810-631-213 (Warranty service and
Panama 206-6047
Support. The Windows Help and Support window opens.
http://support.lenovo.com/lwsu
support)
001-866-434-2080 (Lenovo Customer Support Center
(French)
- Tol free)
4. Click or tap Lenovo User Guide.
• For Lenovo Accidental Damage Protection Services, go to:
http://support.lenovo.com/ladps
Germany
0800-5004618 (Gebührenfrei) (Garantieservice und
(Spanish)
• Method 2
Support)
Paraguay 009-800-52-10026
(Spanish)
Greece
Contact the nearest Lenovo Business Partner
Peru
0-800-50-866 OPCION 2 (Spanish)
1. Go to the Start screen.
Online technical support
Guatemala 1800-624-0051
(Spanish)
Philippines
180089086454 (GLOBE subscribers)
2. Click or tap Lenovo Support. The Lenovo Support window
Online technical support is available during the lifetime of a product at
Honduras Tegucigalpa:
232-4222
180014410719 (PLDT sbuscribers)
(Tagalog, English)
opens.
http://www.lenovo.com/support.
San Pedro Sula: 552-2234
(Spanish)
Poland
+48 22 760 7300 (Polish)
3. Click or tap User Guide.
Telephone technical support
Hong Kong
(852) 3071-3561
Portugal
+351 21 892 7046 (Portuguese)
Qatar
Al Mana Computer Services: 00 974 4489 966 (ext.
Windows 8:
(Cantonese, English, Mandarin)
You can get help and information from the Customer Support Center
Hungary
+36 1 3825716
1992)
• From the desktop or the Start screen
by telephone. Before contacting a Lenovo technical support
+36 1 3825720
Qatar Computer Services W.L.L: 00 974 4441 212
representative, have the following information available: model and
(English, Hungarian)
Romania +4-021-224-4015
1．Move the cursor to the top-right or bottom-right corner of the
serial number, the exact wording of any error message, and a
India
1800 3000 THINK (1800 3000 8465) (Reliance)
Russia
8-800-555-0317 (Toll free number)
screen to display the charms, and then click Search. If you are
description of the problem.
1800-419-4666 (Tata)
(Russian, English)
using a touch screen, swipe in from the right edge of the screen
Email: Commercialts@lenovo.com (English and Hindi)
Saudi Arabia
8008445128 (English, Arabic)
to display the charms, and then tap Search.
Your technical support representative might want to walk you through
Indonesia 001-803-442-425
Singapore
1-800-818-5219 (English, Mandarin, Bahasa
the problem while you are at your computer during the call.
Malaysia)
2．From the Apps screen, click or tap Lenovo User Guide.
(English, Bahasa Indonesia)
Ireland
01-881-1444 (Warranty service and support)
Slovakia
+421 2 4974 8888
• From the Start screen
Worldwide Lenovo Support telephone list
(English)
Slovenia +386-1-200-50-60
(Slovenian)
Israel
Givat Shmuel Service Center:
Spain
+34 91-714-7983 (Spanish)
1．Click or tap Lenovo Support. The Lenovo Support window
Important: Telephone numbers are subject to change without notice.
+972-3-531-3900
Sri Lanka
+9411 2493547, +9411 2493548 (English)
opens.
The most up-to-date telephone list for the Customer Support Center is
(Hebrew and English)
Sweden 08-477-4420
Italy
39-800-820094 (Warranty service and support)
2．Click or tap User Guide.
always available at http://www.lenovo.com/support/phone.
077-117-1040 (Warranty service and support)
(Italian)
(Swedish)
Windows 7:
If the telephone number for your country or region is not listed,
Jamaica
1-800 426 7378 (English)
Switzerland
0800-55-54-54 (Warranty service and support)
contact your Lenovo reseller or Lenovo marketing representative.
Japan
0120-000-817 (Japanese, English)
(German, French, Italian)
1．From the Windows desktop, click Start and then click Help and
Jordan Jordan
Business
Systems:
Taiwan 0800-000-702
(Mandarin)
Support. The Windows Help and Support window opens.
Country or region
Telephone number
00 962 6 5000999 (ext. 713/127)
Africa
South Africa: 0800110756 (English, Afrikaans)
Thailand
001 800 4415 734
2
General Computer & Electronic (GCE):
．Click Lenovo User Guide.

Central Africa: Contact the nearest Lenovo Business
(Thai, English)
00 962 6 551 3879 (English, Arabic)
Partner
Turkey
0212 336 03 66
Korea
080-513-0880 (Toll free) (Korean)
00800 448 825 165 (Turkce)
Read before using your computer
Algeria
+33 6 7348 1739 (French, English)
Kuwait
Easa Hussain Al Yousifi: 00 965 2244 5280
(Turkish)
Argentina
0800-666-0011 (Spanish)
AM. KHORAFI: 00 965 2200 1100 1127
Ukraine
044 362 42 81 (Standard Charges Apply)
Australia
1800 041 267 (English)
Khorafi Business Machines (KBM): 00 965 2259 4611
(Ukrainian, Russian, English)
Austria
01-24592-5901 (German)
Diyar United Company: 00 965 4378 383
United Arab
800 04447023 (English, Arabic)
Bahrain
Kanoo IT: 00 973 1771 1722
Redington Kuwait: 00 965 2433 3203, 25456250 /
Emirates

Bahrain Business Machine LLC: 00 973 1758 4302
25456251
United Kingdom
08705-500-900 (Standard warranty support)
The following sections provide critical safety and regulatory
Belgium
+32 (0)2 339 3611 (Warranty service and support)
Latvia +371
7070360
(English)
information for Lenovo computers and instructions on how to access
(Dutch, French)
Lebanon
Quantech: 00 961 1999 500
United States
1-800-426-7378
electronic versions of the publications developed for your computer.
Bolivia 0800-10-0189
(Spanish)
Computer Business Machine (CBM): 00 961 1680 180
(English)
Brazil
Calls made from within the Sao Paulo region:
El Haceb S.A.L: 00 961 1771 300
Uruguay 000-411-005-6649
(Spanish)
Read first — regulatory information
(11) 3889-8986
Lithuania
+370 5 278 66 00
Venezuela 0-800-100-2011
(Spanish)
Calls made from outside the Sao Paulo region:
Libya
+33 6 7348 1739 (French, English)
Vietnam
120-11072 (Toll Free)
Computer models equipped with wireless communications comply
0800-701-4815
Luxembourg
+352 360 385 222
(Brazilian Portuguese)
+(84) 8 3521 8000 (Standard Charges Apply)
with the radio frequency and safety standards of any country or region
(French)
(Vietnamese, English)
Brunei
Dial 800-1111, then dial 866-273-5446
in which it has been approved for wireless use. In addition, if your
Macau 0800-807
/
(English and Bahasa Melayu)
Yemen
Al Khirbash and Agencies:
product contains a telecom modem, it complies with the requirements
(852) 3071-3559
00 967 1209 8278
Canada
1-800-565-3344 (English, French)
for connection to the telephone network in your country.
(Cantonese, English, Mandarin)
Yemen Business Machines (YBM):
Caribbean
1-800 426 7378 (English)
Macedonia
1800-88-0013 (English, Bahasa Melayu)
00-967 3 213324,
Be sure to read the Regulatory Notice for your country or region
(Bermuda,
Malaysia 1800-88-0013
00-967 3 214655,
before using the wireless devices contained in your computer. To
Jamaica, Tortola)
(English, Bahasa Melayu)
00-967 3 213909
obtain a PDF version of the Regulatory Notice, refer to the
Chile 800-361-213
(Spanish)
Malta +35621445566
“Downloading publications” section below.
China
Technical Support Line
Mexico 001-866-434-2080
(Spanish)
800-990-8888, 86-10-58851110 (Mandarin)
Middle East
+44 (0)1475-555-055
Downloading publications
Colombia 1-800-912-3021
(Spanish)
Morocco
+212 5 22 509035
Costa Rica
0-800-011-1029 (Spanish)
+212 5 22 509017
Electronic versions of your computer publications are available from
Croatia
0800-0426, +385 1 6110095 (calls out side of Croatia)
(Arabic)
the Lenovo Support Web site. To download the publications for your
Cyprus 80092537
(Greek)
Netherlands
+31 (0)20 513 3939 (Dutch)
Czech Republic
800-353-637
New Zealand
0508 770 506 (English)
Denmark 4520-8200

Third Edition (January 2014)
© Copyright Lenovo 2013, 2014.
LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use,

reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.

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