Évaluations - 1, GPA: 5
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Connect the player to your computer using the supplied USB cable. .The computer is running another software other than the one used for transferring. .Disconnect the USB cable, wait a few minutes, and reconnect it. If the problem persists, disconnect the USB cable, restart the computer, and then reconnect the USB cable. .“Connecting” or “Connected USB (MTP)” may not appear on the player, depending on the software environment that is running on your computer. .Activate Windows Media Player, or Windows Explorer. The player is not recognized by the computer when it is connected to the computer. .The USB cable is not connected to a USB port on your computer properly. .Disconnect the USB cable, and then reconnect it. .A USB hub is being used. .Connecting the player via a USB hub may not work. Connect the player to your computer using the supplied USB cable. .The USB port on your computer may have a problem. Connect the player to another USB port on your computer. Continued . Troubleshooting1 1 Connection with a computer (continued) Symptom Cause/Remedy (button) (button) (button) Data cannot be transferred to the player from your computer. .Transferring may be stopped due to noise such as static electricity, etc. This happens to protect data information. .Disconnect the player, then reconnect it. .If you transfer files by dragging and dropping on some computers that do not have Windows Media Player 11 installed, there may be limited files (AAC, video files, etc.) that can be transferred by dragging and dropping. .Install Windows Media Player 11 from the supplied CD-ROM, then transfer files by dragging and dropping again. Before installing the supplied Windows Media Player 11 on your computer, make sure to check whether your software or service corresponds to Windows Media Player 11. For details on usage, or support on Windows Media Player, visit the following web site: .The USB cable is not connected to a USB port on your computer properly. .Disconnect the USB cable, and then reconnect it. .There is not enough free space in the built-in flash memory. .Transfer any unnecessary data back to your computer to increase free space. .Songs with a limited playing period or playing count may not be transferred due to restrictions set by copyright holders. For details on the settings of each audio file, contact the distributor. .Abnormal data exists on the player. .Transfer usable files back to your computer and format the built-in flash memory on the player (.page 123). Continued . Troubleshooting1 1 Connection with a computer (continued) Symptom Cause/Remedy (button) (button) (button) Data cannot be transferred to the player from your computer. (continued) Only a small amount of data can be transferred to the player. .The data may be damaged. .Delete the data that cannot be transferred from your computer, then import it to your computer again. When importing data to your computer, close any other applications to avoid data damage. .Transferable limit of files and folders has been exceeded. .Delete unnecessary data. .You are trying to transfer .m4a, .mp4, .3gp or .m4v files on a computer that already has Windows Media Player 10 installed. .Install Windows Media Player 11 from the supplied CD-ROM. .If you transfer data using an appropriate software for transferring, but the transfer is not made, refer to the manufacturer. .There is not enough free space in the built-in flash memory. .Transfer any unnecessary data back to your computer to increase free space. .Data that cannot be played on the player is stored on the player. .If data other than song, video, or photo data is stored on the player, less data can be transferred. Transfer back data that cannot be played on the player to the computer to increase the available space. The player becomes .A USB hub or USB extension cable is being used. unstable while it is .Connecting the player via a USB hub or extension connected to the cable may not work. Connect the player to your computer. computer using the supplied USB cable. You cannot delete or .You cannot delete or rename the “MUSIC,” rename the folders. “MP_ROOT,” “VIDEO,” “PICTURES,” “PICTURE” and “PODCASTS” folders. Continued . Troubleshooting1 1 SensMe™ Channels Symptom Cause/Remedy (button) (button) (button) You cannot find your .If there are no songs to match the theme of the desired channel. channel, the channel is not displayed on the “SensMe™ Channels” screen. “Morning” always .If you have not set the clock of the player, displayed for the time-“Morning” always appears for the time-based based channel. channel. .Set the clock of the player (.page 117). Unsuitable songs for .If there are no songs to match the theme of the selected time-based time-based channel, all the songs in “Music Library” channels are played. are played back in the shuffle play. FM Radio Symptom Cause/Remedy You cannot hear an FM .The receiving frequency is not fully tuned in. broadcast well. .Select the frequency...
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