Évaluations - 2, GPA: 4
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8 Fold the document catcher up, over the front panel area, and then fold the automatic document feeder tray down, over the document catcher. 9 Make sure the paper tray extender is in its closed position, and then fold the paper tray door up until it snaps into place. This places the HP Officejet in its fully closed position, as shown below. 10 If available, pack the HP Officejet for shipment by using the original packing materials or the packaging materials that came with your exchange device. hp officejet user guide 97 chapter 9 hp officejet support If you do not have the original packaging materials, please use other adequate packaging materials. Shipping damage caused by improper packaging and/or improper transportation is not covered under the warranty. 11 Place the return shipping label on the outside of the box. 12 Include the following items in the box: – A complete description of symptoms for service personnel (samples of print quality problems are helpful). – A copy of the sales slip or other proof of purchase to establish the warranty coverage period. – Your name, address, and a phone number where you can be reached during the day. 98 hp officejet 4200 series 10 10 warranty information Your HP Officejet comes with a limited warranty that is described in this section. Information about how to obtain warranty service and how you can upgrade your standard factory warranty is also provided. This section contains the following topics: • duration of limited warranty on page 99 • warranty service on page 99 • warranty upgrades on page 99 • returning your hp officejet for service on page 100 • hewlett-packard limited global warranty statement on page 100 duration of limited warranty Duration of Limited Warranty (hardware and labor): 1 Year Duration of Limited Warranty (CD media): 90 Days Duration of Limited Warranty (print cartridges): Until the HP ink is depleted or the “end of warranty” date printed on the cartridge has been reached, whichever occurs first. warranty service express service To obtain HP express repair service, the customer must contact an HP service office or an HP Customer Support Center for basic troubleshooting first. See hp customer support on page 93 for steps to take before calling Customer Support. Note: HP express repair service might not be available in certain countries/regions. If a customer device needs a minor part replacement and these parts can normally be replaced by the customer, the customer-replaceable components may be serviced through expedited part shipment. In this event, HP will prepay shipping charges, duty and taxes; provide telephone assistance on replacement of the component; and pay shipping charges, duty, and taxes for any part that HP asks to be returned. The HP Customer Support Center may direct customers to designated authorized service providers who are certified by HP to service the HP product. warranty upgrades Upgrade your standard factory warranty to a total of three years with the HP SUPPORTPACK. Service coverage begins on product purchase date and the pack must be purchased within the first 180 days of product purchase. This program offers phone support from 6:00 A.M. to 10:00 P.M. Mountain Standard Time (MST) Monday through Friday and 9:00 A.M. to 4:00 P.M. (MST) on Saturdays. If during your technical support call it is determined that you need a replacement product, then HP will ship you this product next business day free of charge. Available in U.S. only. For more information, please call 1-888-999-4747 or go to the HP website: 99 warranty information chapter 10 Outside the U.S., please call your local HP Customer Support office. See call elsewhere in the world on page 94 for a list of international Customer Support numbers. returning your hp officejet for service Before returning your HP Officejet for service, you must call HP Customer Support. See hp customer support on page 93 for steps to take before calling Customer Support. hewlett-packard limited global warranty statement The following information specifies the HP limited global warranty. This section contains the following topics: • extent of limited warranty on page 100 • limitations of warranty on page 101 • limitations of liability on page 101 • local law on page 101 extent of limited warranty Hewlett-Packard (“HP”) warrants to the end-user customer (“Customer”) that each HP Officejet 4200 Series product (“Product”), including related software, accessories, media, and supplies, shall be free from defects in material and workmanship for the duration (specified below), which begins on the date of purchase by the Customer. For each software Product, HP’s limited warranty applies only to a failure to execute programming instructions. HP does not warrant that the operation of any Product shall be uninterrupted or error free. HP’s limited warranty covers only those defects which arise as a result of normal use of a Product, and does not cover any other problems,...