Évaluations - 5, GPA: 3.8
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• The paper is too thick. Use only paper that meets the specifications required by the machine. See page 3.2. The paper keeps • There is too much paper in the paper input tray. jamming. Remove excess paper from the tray. If you are printing on special materials, use the manual feeder. • An incorrect type of paper is being used. Use only paper that meets the specifications required by the machine. See page 3.2. • There may be debris inside the machine. Open the front cover and remove the debris. Transparencies Use only transparencies specifically designed for laser stick together in the printers. Remove each transparency as it exits from paper exit. the machine. Envelopes skew or Ensure that the paper guides are against both sides of fail to feed the envelopes. correctly. Condition Possible cause Suggested solutions The machine does not print. The machine is not receiving power. Check the power cord connections. Check the power switch and the power source. The machine is not selected as the default printer. Select Samsung SCX-4200 Series as your default printer in your Windows. Check the machine for the following: • The front cover is not closed. - Close the front cover. • Paper is jammed. - Clear the paper jam. See page 9.1. • No paper is loaded. - Load paper. See page 2.3. • The toner cartridge is not installed. - Install the toner cartridge. See page 2.2. If a printer system error occurs, contact your service representative. The connection cable between the computer and the machine is not connected properly. Disconnect the printer cable and reconnect it. The connection If possible, attach the cable to another cable between computer that is working properly and the computer print a job. You can also try using a and the machine different printer cable. is defective. The port setting Check the Windows printer setting to is incorrect. make sure that the print job is sent to the correct port, for example, LPT1. If the computer has more than one port, make sure that the machine is attached to the correct one. The machine may be configured incorrectly. Check the printer properties to ensure that all of the print settings are correct. The printer driver may be incorrectly installed. Repair the printer software. See the Software Section. The machine is malfunctioning. Check the display message on the control panel to see if the machine is indicating a system error. 9.5 Troubleshooting Condition Possible cause Suggested solutions The The paper For many software applications, the paper machine source selection source selection is found under the Paper selects in the printer tab within the printer properties. Select print properties may the correct paper source. See the materials be incorrect. Software Section. from the wrong paper source. A print job The job may be Reduce the complexity of the page or try is very complex. adjusting the print quality settings. extremely The maximum print speed of your slow. machine is 19 PPM for Letter-sized paper and 18 PPM for A4-sized paper. Condition Possible cause Suggested solutions Pages print, but are blank. The toner cartridge is defective or out of toner. Redistribute the toner, if necessary. See page 8.3. If necessary, replace the toner cartridge. The file may have blank pages. Check the file to ensure that it does not contain blank pages. Some parts, Contact a service representative. such as the controller or the board, may be defective. The The setting in Select Download as Bit Image in the illustrations the software TrueType Options window of the print application is Graphic properties and print the document incorrectly wrong. again. in Adobe Illustrator. An error When the USB Change the USB mode to Slow. To do so, occurs mode is set to follow these step: repeatedly Fast, some PC when you users may 1 Press Menu until Machine Setup are printing experience poor appears on the top line of the with the USB display. USB connection. communication. 2 Press the scroll button ( or ) until USB mode appears and press Ok. 3 Press the scroll button ( or ) until Slow appears and press Ok. 4 Press Stop/Clear to return to standby mode. Half the page is blank. The machine prints, but the text is wrong, garbled, or incomplete. The page Change the page orientation in your orientation application. See the Software Section. setting may be incorrect. The paper size and the paper size settings do not match. The printer cable is loose or defective. Ensure that the paper size in the printer driver settings matches the paper in the paper input tray. Or, ensure that the paper size in the printer driver settings matches the paper selection in the software application settings you use. Disconnect the printer cable and reconnect. Try a print job that you have already printed successfully. If possible, attach the cable and the machine to another computer and try a print job that you know works. Finally, try a new printer cable. The wrong Check the application’s printer selection printer driver menu t...
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