Évaluations - 3, GPA: 4
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Facilité d'utilisation
Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options. It will take longer to print when you print a PDF file as an image. The print quality of photos is not good. Images are not clear. The resolution of the photo is very low. Reduce the photo size. If you increase the photo size in the software application, the resolution will be reduced. Before printing, the machine emits vapor near the output tray. Using damp paper can cause vapor during printing. This is not a problem. Just keep printing. The machine does not print special- sized paper, such as billing paper. Paper size and paper size setting do not match. Set the correct paper size in the Edit... in the Paper tab in the Printing Preferences. (See "Opening printing preferences" on page 33.) Printing quality problems If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem. Condition Suggested Solutions Light or faded print •If a vertical white streak or faded area appears on the page, the toner supply is low. You may be able to temporarily extend the toner cartridge life. (See "Redistributing toner" on page 48.) If this does not improve the print quality, install a new toner cartridge. •The paper may not meet paper specification; for example, the paper may be too moist or rough. (See "Print media specifications" on page 61.) •If the entire page is light, the print resolution setting is too low or the toner save mode is on. Adjust the print resolution and turn the toner save mode off. See the help screen of the printer driver. •A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning. (See "Cleaning the inside" on page 46.) Toner specks •The paper may not meet specification; for example, the paper may be too moist or rough. (See "Print media specifications" on page 61.) •The transfer roller may be dirty. Clean the inside of your machine. Contact a service representative. •The paper path may need cleaning. Contact a service representative. Dropouts If faded areas, generally rounded, occur randomly on the page: •A single sheet of paper may be defective. Try reprinting the job. •The moisture content of the paper is uneven or the paper has moist spots on its surface. Try a different brand of paper. (See "Print media specifications" on page 61.) •The paper lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different kind or brand of paper. •Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thick. (See "Opening printing preferences" on page 33.) •If these steps do not correct the problem, contact a service representative. White Spots If white spots appear on the page: •The paper is too rough and a lot of dirt from a paper falls to the inner devices within the machine, so the transfer roller may be dirty. Clean the inside of your machine. (See "Cleaning the inside" on page 46.) •The paper path may need cleaning. (See "Cleaning the inside" on page 46.) Vertical lines .. If black vertical streaks appear on the page: •The surface (drum part) of the toner cartridge inside the machine has probably been scratched. Remove the toner cartridge and install a new one. (See "Replacing the toner cartridge" on page 57.) If white vertical streaks appear on the page: •The surface of the LSU part inside the machine may be dirty. (See "Cleaning the inside" on page 46.) Black background If the amount of background shading becomes unacceptable: •Change to a lighter weight paper. (See "Print media specifications" on page 61.) •Check the environmental conditions: very dry conditions or a high level of humidity (higher than 80% RH) can increase the amount of background shading. •Remove the old toner cartridge and, install a new one. (See "Replacing the toner cartridge" on page 57.) Toner smear If toner smears on the page: •Clean the inside of the machine. (See "Cleaning the inside" on page 46.) •Check the paper type and quality. (See "Print media specifications" on page 61.) •Remove the toner cartridge and then, install a new one. (See "Replacing the toner cartridge" on page 57.) Vertical repetitive defects If marks repeatedly appear on the printed side of the page at even intervals: •The toner cartridge may be damaged. If you still have the same problem, remove the toner cartridge and, install a new one. (See "Replacing the toner cartridge" on page 57.) •Parts of the machine may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after a few more pages. •The fusing assembly may be damaged. Contact a service representative. Background scatter A Background scatter results from bits of toner randomly distributed on the printed page. •The paper may be too damp. Try printing with a fresh ream of paper. Do not open packages of paper until neces...
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