Évaluations - 3, GPA: 4
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Facilité d'utilisation
Please note that damage of this kind is not covered by the manufacturer’s warranty. R E P L A C I N G T H E P E N T I P The pen tip will wear with normal use. When the pen tip gets too short, you can replace it with one of the extra tips that came with the pen. To remove the old tip: To insert a new tip: Clasp it with a pair of tweezers, needle-nosed Slide it straight into the barrel of the pen. plier, or similar instrument and pull the old tip Firmly push the tip until it stops. The new straight out of the pen. tip will slide into the correct position. If the pen tip wears and becomes angular, it may damage the coating on the Cintiq display screen. To avoid this, periodic tip replacement is recommended. WARNINGEPrevent children from swallowing the pen tip or side switch. The pen tip or side switch may accidentally be pulled out if children are biting on them. Troubleshooting If the Wacom tablet driver failed to load properly, first perform any recommended action in the error message on your screen. If the Cintiq hardware does not function properly, refer to the troubleshooting section below. If necessary, refer to the online Help for additional troubleshooting information. Answers to frequently asked questions and information on known issues can be found on the Wacom web site. See pages 38 and 39 to locate the Internet address for your region. T E S T I N G C I N T I Q If Cintiq does not power up, check the following: ¦ Verify that the cabling between Cintiq and your computer is correct. Be sure the power supply is plugged into an active AC outlet and that it is connected to Cintiq. Verify that any other display connection(s) to your video card are correct. ¦ Verify that Cintiq is powered on. ¦ The Cintiq power LED should light whenever the cabling is properly connected and the Cintiq power switch is on. When the computer is turned on and a video signal is received, the Cintiq display will activate and the power LED will glow green. If there is no display, verify that your video card has been properly installed and is functional. If you have another display that is compatible with your video card, you can connect that display to the card in order to verify that the video card is operating correctly. T E S T I N G T H E T A B L E T A N D G R I P P E N If you cannot make a selection on the display screen with the Grip Pen: ¦ Test the pen by pressing the pen tip against the surface of the tablet. The status LED should light green. ¦ Now, without applying pressure to the pen tip (but keeping the pen within proximity of the tablet surface), press the side switch. The status LED should again light green. ¦ Next, bring the pen’s eraser within proximity of the tablet surface and press it against the tablet. The status LED should light green. If the status LED does not light green for these tests, be sure you are using the correct pen that came with Cintiq. If you are still having problems, you may have a defective pen or tablet. D I S P L A Y T R O U B L E S H O O T I N G D I S P L A Y T R O U B L E S H O O T I N G If you encounter problems with the Cintiq display, refer to the following table. Your problem may be described here, and you can try the solution offered. For additional information about color issues, refer to the documentation that came with your operating system or applications. General Problems Solutions No display. The power LED is off. No display. The power LED is lit green. The LED is lit orange. The following message appears briefly on your display screen: The following message appears briefly on your display screen: The following message appears briefly on your display screen: ¦ Verify that the AC power cable is connected, and that the Cintiq power switch is turned on. ¦ Verify that the Digital/Analog (DVI/VGA) switch is properly set. Restart your computer after changing the position of the switch. ¦ Check the contrast, brightness, and backlight controls. Adjust as necessary, or open the OSD menu, go to the Reset menu and select the Recall option. ¦ Your computer may be in a power management mode. Touch the pen tip to the display screen, move the mouse, or depress any key on your keyboard. ¦ Verify that the video card is properly installed. ¦ Check the video cable for bent or broken connector pins. Then properly connect the video cable. ¦ Check that your computer is turned on. ¦ Verify that you are using the video cable that came with Cintiq. ¦ Check that the Cintiq video cable is fully connected. ¦ Check the video cable and any video adaptors for bent or broken connector pins. Then properly connect the video cable and any necessary adaptors. ¦ The input signal frequency is incorrectly set or not compatible with Cintiq. Connect a different display and set the refresh rate (vertical frequency) to some value between 50 and 75 Hz. If your video card driver supports adjustment of the horizontal frequency, make sure it is set to some value between 31.5 and 61 kHz. ¦ The resolution is set too high (1...