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After installing your device, locate the serial number on the label of your product and use it to register your product at https://my.netgear.com. You must register your product before you can use NETGEAR telephone support. NETGEAR recommends registering your product through the NETGEAR website. For product updates and web support, visit Phone (US & Canada only): 1-888-NETGEAR. Phone (Other Countries): Check the list of phone numbers at Trademarks NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice. © NETGEAR, Inc. All rights reserved. Table of Contents Chapter 1 Getting Started How the Booster Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 When to Use Your Booster. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Hardware Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Install the Booster. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Position the Booster. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Performance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Chapter 2 Network Settings Log In to the Booster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Use NETGEAR genie After Installation . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Add a WPS Client to the Booster WiFi Network. . . . . . . . . . . . . . . . . . . . .13 Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Connect the Booster to an Existing Wireless Network. . . . . . . . . . . . . .14 Booster Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Maintenance Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 Status Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 Attached Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Back Up and Manage Booster Settings . . . . . . . . . . . . . . . . . . . . . . . . .22 Set the Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 Advanced Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 Advanced Wireless Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 Chapter 3 Troubleshooting Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 Connecting to . . . . . . . . . . . . . . . . . . . . . . . . . . .29 Joining WiFi Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30 Appendix A Supplemental Information Factory Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Appendix B Compliance Notification 1. Getting Started This chapter covers the following topics: • How the Booster Works • Hardware Features • Install the Booster • Position the Booster • Performance For more information about the topics covered in this manual, visit the support website at The booster works like a bridge between a WiFi router and a computer or wireless device outside the wireless router’s range. The booster has two main jobs: 1. The booster connects to a WiFi network. When the booster connects wirelessly to a network, it acts as a network client. This is similar to how a computer connects to a network. 2. The booster acts as an access point for computers. The booster has its own wireless network called NETGEAR_EXT that wireless computers can join. In its role as an access point, the booster performs tasks that wireless routers do, such as broadcasting its network name (SSID). The booster needs to do each of these jobs so that both ends of the bridge are in place. Figure 1. Booster in a home When to Use Your Booster NETGEAR recommends that you connect to the booster only when your home network connection is poor. Because data traffic routed through the booster is inherently slower than traffic routed directly from the network, the computer should stay on the network if the connection is good enough. NETGEAR recommends that you connect through the booster network only when the computer is in a “dead zone” where connection from the network is poor or non-existent. The booster LEDs can help you tell if the booster is correctly set up and working as it should. • The best p...