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Instructions Brother, Modèle MFC-J835DW

Fabricant : Brother
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(See Ordering accessories and supplies uu page ii and Replacing the ink cartridges uu page 61.) Low Temperature The print head is too cold. Allow the machine to warm up. Media Error The memory card is either corrupted, improperly formatted, or there is a problem with the memory card. Put the card firmly into the slot again to make sure it is in the correct position. If the error remains, check the media drive (slot) of the machine by putting in another memory card that you know is working. Media is Full. The memory card or USB Flash memory drive you are using has no available space or already contains 999 files. Your machine can only save to your memory card or USB Flash memory drive if it contains less than 999 files. Delete unused files to free some space and try again. No Caller ID There is no incoming call history. You did not receive calls or you have not subscribed to the Caller ID service from your telephone company. If you want to use the Caller ID feature call your telephone company. (uuAdvanced User’s Guide: Caller ID) No File The memory card or USB Flash memory drive in the media drive does not contain a .JPG file. Put the correct memory card or USB Flash memory drive into the slot again. No Ink Cartridge An ink cartridge is not installed properly. Take out the new ink cartridge and re-install it slowly until it clicks. (See Replacing the ink cartridges uu page 61.) B 71 Error Message Cause Action No Paper Fed The Photo Bypass Tray is in the Photo printing position. Verify that the Photo Bypass Tray is in the Normal printing position. (See step d and the Important note in Loading photo paper uu page 14.) The machine is out of paper or paper is not properly loaded in the paper tray. Do one of the following: • Refill the paper in the paper tray, and then press Black Start or Color Start. • Remove the paper and load it again, and then press Black Start or Color Start. (See Loading paper and other print media uu page 10.) The paper is jammed in the machine. Remove the jammed paper by following the steps in Printer jam or paper jam uu page 77. If this error occurs often during duplex copy or duplex print, the paper feed rollers may be stained with ink. Clean the paper feed rollers. (uuAdvanced User’s Guide: Cleaning the paper feed rollers) Paper dust has accumulated on the surface of the paper pick-up rollers. Clean the paper pick-up rollers. (uuAdvanced User’s Guide: Cleaning the paper pick-up rollers) The Jam Clear Cover is not closed properly. Check the Jam Clear Cover is closed evenly at both ends. (See Printer jam or paper jam uu page 77.) No Response/Busy The number you dialed does not answer or is busy. Verify the number and try again. Not Registered You tried to access a Speed Dial number that is not programmed. Set up the Speed Dial number. (See Storing Speed Dial numbers uu page 46.) Out of Fax Memory The fax memory is full. Do one of the following: • Clear the data in the memory. To gain extra memory, you can turn off Memory Receive. (uuAdvanced User’s Guide: Turning off Memory Receive operations) • Print the faxes that are in the memory. (uuAdvanced User’s Guide: Printing a fax from the memory) 72 Troubleshooting Error Message Cause Action Out of Memory The machine's memory is full. If a copy operation is in process Press Stop/Exit and wait until the other operations in progress finish, and then try again. The memory card or USB Flash memory drive you are using does not have enough free space to scan the document. Delete unused files from your memory card or USB Flash memory drive to make some free space and then try again. Paper Jam [Front] Paper is jammed in the machine. Remove the jammed paper by following the steps in Paper is jammed at the front of the machine uu page 77. Make sure the paper length guide is set to the correct paper size. DO NOT extend the paper tray when you load A5 or smaller size paper. Paper Jam [Front,Rear] Paper is jammed in the machine. Remove the jammed paper by following the steps in Paper is jammed at the front and back of the machine uu page 79. Make sure the paper length guide is set to the correct paper size. DO NOT extend the paper tray when you load A5 or smaller size paper. Paper Jam [Rear] Paper is jammed in the machine. Remove the jammed paper by following the steps in Paper is jammed at the back of the machine uu page 78. Make sure the paper length guide is set to the correct paper size. DO NOT extend the paper tray when you load A5 or smaller size paper. Paper dust has accumulated on the surface of the paper pick-up rollers. Clean the paper pick-up rollers. (uuAdvanced User’s Guide: Cleaning the paper pick-up rollers) Touchscreen initialization failed The Touchscreen was pressed before the power on initialization was completed. Make sure that nothing is touching or resting on the Touchscreen. Debris may be stuck between the lower part of the touchscreen and its frame. Insert a piece of stiff paper between the lower part of the touchscreen and its fr...