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Troubleshooting This chapter summarises the most common problems you could encounter with the appliance. If you are unable to solve the problem with the information below, visit for a list of frequently asked questions or contact the Consumer Care Centre in your country. The appliance does not work. The appliance is equipped with a safety system. If the par ts have not been assembled properly, the appliance does not work. Switch off the appliance and check if the par ts have been assembled in the right way. If the problem persists, contact the Philips Consumer Care Centre in your countr y. The appliance stops operating during use. Take the appliance to your local Philips dealer or contact the Philips Consumer Care Centre in your countr y. The appliance slows down during use. The integrated pulp container has reached its maximum capacity. Switch off the appliance and remove the pulp from the integrated pulp container. The appliance makes a lot of noise, gives off an unpleasant smell, is too hot to touch, gives off smoke etc. It is ver y common for a new appliance to give off an unpleasant smell or emit some smoke the first few times you use it.This will stop after you have used the appliance a number of times.The appliance may also give off an unpleasant smell or emit some smoke if you process too many ingredients, if you process ver y hard ingredients (e.g. leeks) or if you let the appliance operate too long. In these cases, switch off the appliance and let it cool down for 60 minutes. If the problem persists, contact the Philips Consumer Care Centre in your country. The appliance is damaged. Contact the Philips Consumer Care Centre in your country. The filter touches the feeding tube or vibrates strongly during processing. Switch off the appliance and unplug it. Check if the filter is placed properly in the juice collector.The ribs in the bottom of the filter have to fit properly onto the driving shaft. Check if the filter is damaged. Cracks, crazes, a loose grating disc or any other irregularity may cause malfunction. If you detect any cracks in the filter or if the filter is damaged in another way, do not use the appliance anymore. Contact a Philips service centre or the Philips Consumer Care Centre in your countr y. The filter is blocked. Switch off the appliance, clean the feeding tube and the filter and process a smaller quantity. ProblemSolution The appliance does not work. The appliance is equipped with a safety system. If the par ts have not been assembled properly, the appliance does not work. Switch off the appliance and check if the par ts have been assembled in the right way. If the problem persists, contact the Philips Consumer Care Centre in your countr y. The appliance stops operating during use. Take the appliance to your local Philips dealer or contact the Philips Consumer Care Centre in your countr y. The appliance slows down during use. The integrated pulp container has reached its maximum capacity. Switch off the appliance and remove the pulp from the integrated pulp container. The appliance makes a lot of noise, gives off an unpleasant smell, is too hot to touch, gives off smoke etc. It is ver y common for a new appliance to give off an unpleasant smell or emit some smoke the first few times you use it.This will stop after you have used the appliance a number of times.The appliance may also give off an unpleasant smell or emit some smoke if you process too many ingredients, if you process ver y hard ingredients (e.g. leeks) or if you let the appliance operate too long. In these cases, switch off the appliance and let it cool down for 60 minutes. If the problem persists, contact the Philips Consumer Care Centre in your country. The appliance is damaged. Contact the Philips Consumer Care Centre in your country. The filter touches the feeding tube or vibrates strongly during processing. Switch off the appliance and unplug it. Check if the filter is placed properly in the juice collector.The ribs in the bottom of the filter have to fit properly onto the driving shaft. Check if the filter is damaged. Cracks, crazes, a loose grating disc or any other irregularity may cause malfunction. If you detect any cracks in the filter or if the filter is damaged in another way, do not use the appliance anymore. Contact a Philips service centre or the Philips Consumer Care Centre in your countr y. The filter is blocked. Switch off the appliance, clean the feeding tube and the filter and process a smaller quantity. ProblemSolution Before processing -The appliance only functions if all par ts are assembled correctly and the clamp is in locked position. - Wash the fruit and/or vegetables and cut them, if necessar y, into pieces that fit into the feeding tube. - Make sure the juice jug is placed directly under the spout. - Turn the control knob to switch on the appliance. - Do not exer t too much pressure on the pusher, as this could affect the quality of the end result. It could eve...
Ce manuel est également adapté pour les modèles :Juicer - HR1832/02 (626.98 kb)
Juicer - HR1836/00 (626.98 kb)