Either you are in a radio shadow (in a tunnel or between tall buildings) or you are outside the network coverage area. Try from another place, try to reconnect to the network (especially when abroad), check that the antenna is in place if your mobile has an external antenna, or contact your network operator for assistance/information. The display doesn’t respond (or the display responds slowly) to key presses The display responds more slowly at very low temperatures. This is normal and does not affect the operation of the phone. Take the phone to a warmer place and try again. In other cases please contact your phone supplier. Your battery seems to over heat You might be using a charger that was not intended for use with your phone. Make sure you always use the Philips authentic accessory shipped with your phone. Your phone doesn’t display the phone numbers of incoming calls This feature is network and subscription dependent. If the network doesn’t send the caller’s number, the phone will display Call 1 or Withheld instead. Contact your operator for detailed information on this subject. You can’t send text messages Some networks don’t allow message exchanges with other networks. First check that you have entered the number of your SMS centre, or contact your operator for detailed information on this subject. You can’t receive and/or store JPEG pictures A picture may not be accepted by your mobile phone if it is too large, if its name is too long, or if it doesn’t have the correct file format. You feel that you have missed some calls Check your call divert options. When charging, the battery icon shows no bar and the outline is flashing Only charge the battery in an environment where the temperature does not go below 0°C (32°F) or above 50°C (113°F). In other cases please contact your phone supplier. The display shows SIM failure Check that the SIM card has been inserted correctly. If the problem persists, your SIM card may be damaged. Contact your operator. When attempting to use a feature in the menu, the display shows NOT ALLOWED Some features are network dependent. They are only available, therefore, if the network or your subscription supports them. Contact your operator for detailed information on this subject. The display shows INSERT YOUR SIM CARD Check that the SIM card has been inserted correctly. If the problem persists, your SIM card may be damaged. Contact your operator. The autonomy of your phone seems lower than indicated on the user guide The autonomy is linked to your settings (e.g., ringer volume, backlight duration) and the features you use. To increase the autonomy, and whenever possible, you must deactivate features you do not use. 22 Your phone doesn’t work well in your car A car contains many metallic parts that absorb electromagnetic waves which can affect the phone’s performance. A car kit is available to provide you with an external antenna and enables you to make and receive phone calls without handling the handset. Note: • Check with the local authorities whether or not you are allowed to use the phone while driving. Your phone is not charging If the battery is completely flat, it might take several minutes of pre-charge (up to 5 minutes in some cases) before the charging icon is displayed on the screen. The picture captured with the phone camera is not clear Make sure that the camera lens on both sides is clean. Trademark Declaration T9® T9® is a registered trademark of Nuance Communications, Inc.. JAVA JAVA is a trademark of Sun Microsystems, Inc. Bluetooth™ Bluetooth™ is a trade-mark owned by telefonaktiebolaget L M Ericsson, Sweden and licensed to Philips. Philips PHILIPS and PHILIPS’ Shield Emblem are registered trademarks of Koninklijke Philips Electronics N.V. manufactured by Shenzhen Sang Fei Consumer Communications Co., Ltd. Under license from Koninklijke Philips Electronics N.V.. Specific Absorption Rate Information International standards THIS MOBILE PHONE MEETS THE INTERNATIONAL RECOMMENDATIONS FOR EXPOSURE TO RADIO WAVES Your mobile phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the limits for exposure to radio frequency (RF) energy defined by the international standards. These recommendations have been established by the International Commission on Non-Ionizing Radiation Protection (ICNIRP) and, the Institute of Electrical and Electronics Engineers (IEEE) that forecast a substantial safety margin for assuring the protection of all persons, regardless of age and health. The exposure recommendations for mobile phones use a measurement unit known as the Specific Absorption Rate (SAR). The SAR limit recommended by the ICNIRP for the mobile phones used by the general public is 2.0W/kg averaged over ten grams of tissue and, is 1,6W/kg averaged over one gram of tissue by IEEE Std 1528 for the head. Tests for SAR have been conducted using recommended operating positions with the mobile phone transmitting at its highest certified power...