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5. Clearly explain the situation and where you are – making it as easy as possible for the emergency services to find you as quickly as possible. 6. Follow the instructions you are given. Do not end the call until told to do so. IMPORTANT You should never rely solely on any wireless device for essential communications like medical emergencies. Due to the nature of the cellular system, the connection of emergency calls cannot be guaranteed. Information on Privacy Pictures taken and audio/video recordings made with your phone can offend the confidentiality of those who feature in them. So please respect all legislation concerning confidentiality. By breaking them you will be held solely responsible. Copyright Notice The video/audio recordings you download are protected by copyright laws. They are for your personal use only and must not be otherwise used without the permission of the copyright owner. Questions and Answers Got a problem with your phone? Then see if the solution is below. And if that doesn’t help, please contact your service provider. Problem Possible Cause Possible Solution Poor reception The network signal is too weak where you are. For example, you are in a basement or near a tall building, and the signal is finding it hard to get through. Move to a location where the network signal can be easily received. The network is busy. This can happen during peak times when everyone is trying to make calls. Try again after waiting a little while. You are too far away from a network base station to get a good signal. Request a service area map from the service provider to see where reception is best. Echo or noise Poor network quality. Press End Key and dial again. You may be switched to a better- quality network. Unable to select certain features. The service provider does not support these features, or you have not applied for services that provide these features. Contact the service provider. Problem Possible Cause Possible Solution Battery charging failure. The battery or battery charger is damaged. Get a new one. (You might have to buy a replacement if your warranty has run out or does not cover such damage.) The phone’s temperature is below 0°C or higher than 45 °C. Avoid charging in extreme of temperatures. Poor contact between the battery and charger. Check all connections – in particular that the charger is plugged in properly and turned on. Shortened standby time You have been on a different network (you might be roaming abroad). To some extent, standby time depends on the network. The same phone on different networks may not provide the same length of standby. Temporarily turn off your phone. The battery is losing charge/ getting old. For example, battery life is shortened by working in high-temperature environments. Get a new battery. Problem Possible Cause Possible Solution Shortened standby time You are located in an area where the signal is weak or non-existen...