Door locked after the washing machine is switched off: Switch on the washing machine and wait for 5 seconds. ..The selected programme does not start. . ..Start/Reload..or ..(Ready in) time selected? . Washing machine door closed? . Childproof lock active? Deactivate ....page 5...Detergent solution is not drained. . Rinse Hold (without final spin) selected? ....page 3, 4.. Clean the detergent solution pump ....page 10.. Clean the waste pipe and/or drainage hose. ..No water can be seen in the drum. . Not a fault. Water remains inside below the visible area. ..Spin result not satisfactory. Laundry wet/too damp. . Not a fault. Spin control system has stopped the spin cycle. Uneven distribution of laundry. Distribute large and small items of laundry evenly in the drum. . Reduced Ironing ..selected? ....page 5.. Selected speed too low? ....page 5...Programme duration changes suddenly during operation. . Not a fault. The program time can vary according to the distribution of laundry, with it therefore being possible for the display panel to show adjustments in the duration. ..Spin cycle performed several times. . Not a fault. The balance control system has detected an imbalance and is attempting to redress this by repeating the spin. ..Residual water in the compartment for care products. . Not a fault: the action of the care product is not affected. . Clean the compartment if necessary ....page 9...Odour formation in the washing machine. . Run programme Cottons ....90 °C without laundry. Use standard detergent. ..Status display Wash flashing. Appliance has detected a detergent overload. . Too much detergent used? If foam is escaping from the detergent drawer: mix 1 tablespoon of fabric softener with . litre of water and pour into compartment II (not with outdoor or down fabrics).. Reduce the detergent dosage for the next wash cycle. ..Intense noise formation, vibrations and "wandering" during the spin cycle. . Are the appliance feet fixed? Secure the appliance feet ....Installation instructions. . Transportation safety devices removed? Remove transportation safety devices ....Installation instructions. ..Display panel/indicator lamps remain turned off while the machine is working. . Energy-saving mode ....page 5.. Power cut? . Fuses triggered? Reset/change the fuse. . If the fault occurs repeatedly, call customer services. ..Programme sequence longer than usual. . Not a fault. Unbalanced load detection system adjusts imbalance by repeatedly distributing the laundry. . Not a fault: foam detection system active; adds an additional rinse cycle. ..Detergent residues on the laundry. . Occasionally, phosphate-free detergents contain water-insoluble residues. . Select ....Rinse/Spin or brush out the laundry after washing. If you cannot correct a fault yourself or if a repair is necessary: . Turn the programme selector to Off and remove the mains plug from the socket. . Turn off the water supply and call customer services ....Installation instructions. Washing machine en Instruction manual 11 What to do if... ..Water is leaking out . Attach/replace the drainage hose correctly. . Tighten the screw connection of the supply hose. ..No water supply. Detergent not dispensed. . ..Start/Reload not selected? . Tap not turned on? . Filter blocked? Clean the filter ....page 10.. Supply hose kinked or trapped? ..The appliance door will not open. . Safety function active. Programme stopped? ....page 4.. Rinse Hold (without final spin) selected? ....page 3, 4.. Can be opened by emergency release only? ....page 9.. Door locked after the washing machine is switched off: Switch on the washing machine and wait for 5 seconds. ..The selected programme does not start. . ..Start/Reload..or ..(Ready in) time selected? . Washing machine door closed? . Childproof lock active? Deactivate ....page 5...Detergent solution is not drained. . Rinse Hold (without final spin) selected? ....page 3, 4.. Clean the detergent solution pump ....page 10.. Clean the waste pipe and/or drainage hose. ..No water can be seen in the drum. . Not a fault. Water remains inside below the visible area. ..Spin result not satisfactory. Laundry wet/too damp. . Not a fault. Spin control system has stopped the spin cycle. Uneven distribution of laundry. Distribute large and small items of laundry evenly in the drum. . Reduced Ironing ..selected? ....page 5.. Selected speed too low? ....page 5...Programme duration changes suddenly during operation. . Not a fault. The program time can vary according to the distribution of laundry, with it therefore being possible for the display panel to show adjustments in the duration. ..Spin cycle performed several times. . Not a fault. The balance control system has detected an imbalance and is attempting to redress this by repeating the spin. ..Residual water in the compartment for care products. . Not a fault: the action of the care product is not affected. . Clean the compartment if necessary ....page 9...Odour formation in the washing ma...