Clean the glass in the door and the rubber collar regularly. What to do if... Remedying small malfunctions If while the appliance is operating a short acoustic signal sounds 3 times and one of the following messages appears in the display: – “No incoming water/Check tap & Hose”, – “No drain - check/drain hose/filter” or “Pump Blocked”, – “Door not Closed”, please have a look at the following table. When the fault is remedied, press the START/PAUSE key. If “Warning : E and number or letter” is displayed: Switch the appliance off and on again. Re-set the programme. Press the START/PAUSE key. If the warning is displayed again, please contact the Service Force Centre and inform them of the warning. Problem Possible cause Remedy Mains plug not plugged Plug in mains plug. Check in or fuse not working. fuse. Close door - there should be Washing machine does not Door not closed properly. an audible click. work. START/PAUSE key was Press START/PAUSE key for not pressed for long longer. enough. Child safety device en- Release the child safety de- The door cannot be closed. gaged. vice. The selected function Display shows: ”Selection cannot be combined Make another selection. error”. with other programme settings. Close door - there should be Display shows: “Door not Door not closed properly. an audible click. Closed/Please check” Start programme again. Problem Possible cause Remedy Display shows: “No incoming water/Check tap & Hose” Tap turned off. Turn the tap on. The filter in the threaded Turn off the tap. Unscrew the inlet hose fitting is hose, take out the filter and blocked. clean it. Water tap is blocked Check the water tap and have with limescale or faulty. it repaired if necessary. Transit packaging has Remove transit packaging. not been removed. Washing machine vibrates when operating or is noisy. Adjust feet according to the Screw feet not correctly Installation and Connection adjusted. instructions. Always load the drum as full Washing has not been Only a few large items of as possible. Mix large and spun. washing in the drum. small items. Water is running out from under the washing machine. Screw connection on the Screw the inlet hose in firmly. inlet hose is leaking. Drain hose is leaking. Replace drain hose. Drain pump cover is not Close the cover properly. closed properly. Washing was caught in Load washing carefully for the door. the next wash. Emergency drain hose is Close off emergency drain leaking. hose properly. Display shows: “Excess De- Probably too much de- Dose detergent exactly as in tergent” tergent has been used. structed by manufacturer. Display shows: – “No drain - check/drain hose/filter” or – “Pump Blocked” Kink in drain hose. Remove kink. Maximum pumping Please contact your Service height of 1m exceeded. Force Centre Switch off the appliance. Pull out mains plug. Drain pump is blocked. Clean the drain pump. Remove foreign bodies from the pump housing. For sink spigot connec- Clean out spigot. tions: spigot is blocked. Conditioner insert in the Fabric softener not rinsed Clean the detergent dispenser compartment for addi in, compartment for ad- drawer, insert the conditioner tives is not correctly at ditives is filled with water. insert firmly. tached or is blocked. Problem Possible cause Remedy Wait until the display alternate- Door locked. ly shows “Door openable” and “Cycle ended”. The door cannot be opened when the appliance is switched on. There has been a power cut. (All displays are off.) For safety reasons, the door will remain locked for between 4 and 10 minutes. The programme will continue when the power cut is over. To remove washing: If water can be seen in the appliance, before opening the door, first perform an emergency drain. Possibly too much Washing is heavily creased. Observe maximum loads. washing was loaded. If the wash result is not satisfactory The washing is grey and there are limescale deposits in the drum • Too little detergent was used. • An incorrect detergent was used. • Individual stains were not pre-treated. • The programme or temperature was not set properly. There are grey stains on the washing • Items that were soiled with ointments, fats or oils were washed using too little detergent. • The wash temperature used was too low. • A common cause is that conditioner – in particular the type in concentrated form - has come in contact with the washing. Wash out such marks as soon as possible and exercise care when using the said conditioner. Foam can still be seen following the final rinse • Modern detergents can cause foam to be created even during the final rinse. In spite of this, the washing has been sufficiently rinsed. There are white residues on the washing • What can be seen here are insoluble substances which modern detergents contain. They are not the result of insufficient rinsing. Shake or brush the washing. If possible turn the washing inside out before washing. Check your choice of detergent. Especially with dark colours it is advisable to use...