Évaluations - 4, GPA: 4
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Facilité d'utilisation
There is no sound or the sound is too low at maximum volume. . . Please check the volume of the device (Cable/Sat Box, DVD, Blu-ray etc) connected to your TV. Issues Solutions and Explanations The picture is good but there is no sound. . . Set the Speaker Select option to TV Speaker in the sound menu. for LED, PDP TV . . If you are using an external device, make sure the audio cables are connected to the correct audio input jacks on the TV. . . If you are using an external device, check the device’s audio output option (ex. you may need to change your cable box’s audio option to HDMI when you have a HDMI connected to your TV). . . If you are using a DVI to HDMI cable, a separate audio cable is required. . . Reboot the connected device by reconnecting the device’s power cable. . . If your TV has a headphone jack, make sure there is nothing plugged into it. Issues Solutions and Explanations The speakers are making an inappropriate noise. . . Check the cable connections. Make sure a video cable is not connected to an audio input. . . For aerial or cable connections, check the signal strength. Low signal level may cause sound distortion. No Picture, No Video The TV will not turn on. . . Make sure the AC power cord is securely plugged in to the wall outlet and the TV. . . Make sure the wall outlet is working. . . Try pressing the POWER button on the TV to make sure the problem is not the remote. If the TV turns on, refer to “The remote control does not work” below. Issues Solutions and Explanations The TV turns off automatically. . . Ensure the Sleep Timer is set to Off in the Time menu. . . If your PC is connected to the TV, check your PC power settings. . . Make sure the AC power cord is plugged in securely to the wall outlet and the TV. . . When watching TV from an aerial or cable connection, the TV will turn off after 10 ~ 15 minutes if there is no signal. Issues Solutions and Explanations There is no picture/ video. . . Check cable connections (remove and reconnect all cables connected to the TV and external devices). . . Set your external device’s (Cable/Set top Box, DVD, Blu-ray etc) video outputs to match the connections to the TV input. For example, if an external device’s output is HDMI, it should be connected to an HDMI input on the TV. . . Make sure your connected devices are powered on. . . Be sure to select the TV’s correct source by pressing the SOURCE button on the remote control. . . Reboot the connected device by reconnecting the device’s power cable. Issues Solutions and Explanations RF(Cable/Aerial) Connection The TV is not receiving all channels. . . Make sure the Aerial cable is connected securely. . . Please try Setup (Initial setup) to add available channels to the channel list. Go to MENU - System - Setup (Initial setup) and wait for all available channels to be stored. . . Verify the Aerial is positioned correctly. The picture is distorted: macro block error small block, dots, pixelization . . Compression of video contents ma...
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