Évaluations - 3, GPA: 4.3
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(go to MENU -Support -Self Diagnosis -Picture Test) If the test image is properly displayed, the poor picture may be caused by the source or signal. . English Issues Solutions and Explanations The TV image does not look as good as it did in the store. • If you have an analogue cable/set top box, upgrade to a digital set top box. Use HDMI or Component cables to deliver HD (high definition) picture quality. • Cable/Satellite subscribers: Try HD stations from the channel line up. • Antenna connection: Try HD stations after performing Auto programme. N Many HD channels are up scaled from SD(Standard Definition) contents. • Adjust the Cable/Set top box video output resolution to 1080i or 720p. • Make sure you are watching the TV at the minimum recommended distance based on the size and definition of the signal. The picture is distorted: macro block error, small block, dots, pixelization • Compression of video contents may cause picture distortion especially in fast moving pictures such as sports and action movies. • Low signal level or bad quality can cause picture distortion. This is not a TV issue. • Mobile phones used close to the TV (cca up to 1m) may cause noise in picture on analogue and digital TV. . . English Issues Solutions and Explanations Colour is wrong or missing. • If you’re using a component connection, make sure the component cables are connected to the correct jacks. Incorrect or loose connections may cause colour problems or a blank screen. There is poor colour or brightness. • Adjust the Picture options in the TV menu (go to Picture mode / Colour / Brightness / Sharpness) • Adjust Energy Saving option in the TV menu (go to MENU – System – Eco Solution – Energy Saving) • Try resetting the picture to view the default picture settings (go to MENU -Picture -Reset Picture) There is a dotted line on the edge of the screen. • If the picture size is set to Screen Fit, change it to 16:9. • Change cable/satellite box resolution. The picture is black and white. • If you are using an AV composite input, connect the video cable (yellow) to the Green jack of component input 1 on the TV. When changing channels, the picture freezes or is distorted or delayed. • If connected with a cable box, please try to reset the cable box. Reconnect the AC cord and wait until the cable box reboots. It may take up to 20 minutes. • Set the output resolution of the cable box to 1080i or 720p. . . English Issues Solutions and Explanations Sound Quality First of all, please perform the Sound Test to confirm that your TV audio is properly operating. (go to MENU -Support -Self Diagnosis -Sound Test) If the audio is OK, the sound problem may caused by the source or signal. There is no sound or the sound is too low at maximum volume. • Please check the volume of the external device connected to your TV. The picture is good but there is no sound. • Set the Speaker Select option to TV Speaker in the sound menu. • If you are using an external device, make sure the audio ca...
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