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This wastes energy. Always centre the pan over the burner, not to one side. Otherwise it could tip over. Do not place large pans on the burners near the control knobs. These may be damaged by the very high temperatures. Place the pans on the pan supports, never directly on the burner. Make sure that the pan supports and burner caps are correctly positioned before using the appliance. Pans should be placed on the hob carefully. Do not strike the hob and do not place excessive weight on it. Never use two burners or heat sources to heat one single pan. Do not use grill pans, earthenware casserole dishes, etc. for a long period of time on maximum power. Cleaning and maintenance Cleaning Once the appliance is cool, use a sponge to clean it with soap and water. After each use, clean the surface of the respective burner parts once they have cooled down. If any residue is left (baked-on food, drops of grease etc. ), however little, it will become stuck to the surface and more difficult to remove later. The holes and grooves must be clean for the flame to ignite properly. The movement of some pans may leave metal residue on the pan supports. Clean the burners and pan supports using soapy water and scrub with a non-wire brush. If the pan supports are fitted with rubber rests, ensure that these are also cleaned. The rests may come loose and the pan support may scratch the hob. Always dry the burners and pan supports completely. Water droplets or damp patches on the hob at the start of cooking may damage the enamel. After cleaning and drying the burners, make sure the burner caps are correctly positioned on the diffuser. Caution! ¦ Do not use steam cleaners. This could damage the hob. ¦ Never use abrasive products, steel scourers, sharp implements, knives, etc. to remove bits of hardened food from the hob. ¦ Do not use knives, scrapers or similar implements to clean the point where the glass meets the burner trims, the metal frames or the glass/ aluminium panels, if fitted. Maintenance Always clean off any liquid as soon as it is spilt. This will prevent food remains from sticking to the hob surface and you will save yourself any unnecessary effort. Never slide pans across the glass surface, as you may scratch it. In addition, try not to drop heavy or sharp objects on the glass. Never strike any part of the hob. Grains of sand that may come from cleaning fruits and vegetables will scratch the glass surface. Melted sugar, or foods which contain a lot of sugar which may have spilt, should be cleaned off the hotplate immediately, using the glass scraper. Trouble shooting Sometimes certain faults detected can be easily resolved. Before calling the Technical Assistance Service, bear in mind the following advice: Fault Possible cause Solution The general electrical sys- Defective fuse. Check the fuse in the main fuse box and change it tem is malfunctioning. if it is damaged. The automatic safety switch or circuit breaker has Check the main control panel to see if the auto- tripped. matic safety switch or circuit breaker has tripped. The automatic switching There may be food or cleaning products stuck The space between the ignition sparker and the on function does not work. between the ignition sparkers and the burners. burner must be clean. The burners are wet. Dry the burner caps carefully. The burner caps are not correctly positioned. Check that the burner caps are correctly positioned. The appliance is not earthed, is poorly connected Contact the installation technician. or the earthing is faulty. The burner flame is not uni- The burner components are not correctly posi- Correctly place the parts on the appropriate form. tioned. burner. The grooves on the burner are dirty. Clean the grooves on the burner. The gas flow is not normal The gas supply is blocked by gas taps. Open all gas taps. or there is no gas. If the gas is supplied from a gas cylinder, check Change the gas cylinder. that it is not empty. The kitchen smells of gas. A gas tap has been left on. Turn off the taps. Incorrect coupling of gas cylinder. Check that the coupling is sound. Possible gas leak. Shut off the gas supply, ventilate the premises and immediately notify an authorised installation technician to check and certify the installation. Do not use the appliance until ensuring that there is no gas leak in the installation or appliance itself. The burner immediately The control knob was not held down for long Once the burner is on, hold the control knob down switches off after releasing enough. a few seconds longer. the control knob. The grooves on the burner are dirty. Clean the grooves on the burner. Technical Assistance Service When contacting our Technical Assistance Service, please provide the product number ( E-Nr.) and production number ( FD) of the appliance. This information is given on the specifications plate located on the lower section of the hob and on the label in the user manual. Please find the contact data of all countries in the encl...