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The appliance is connected incorrectly. Make sure that the connecting cable is correctly fitted to the control console. The cooking zone display blinks The pan detection detects no cookware. Check whether the cookware is magnetic ( use and turns off. magnet) . Check whether the cookware has a sufficiently large diameter. The cooking zone has turned off. The cooking zone control knob hasn't been moved for a long time. The safety lock has Light ring around the control knob been activated. Turn control knob to 0. Turn cooking zone back on as usual. is blinking rapidly. The appliance is too hot. Read error message on the control panel. The cooking zone has turned off. After a power failure, the appliance remains off for over 25 seconds for safety reasons. Turn control knob to 0. Turn cooking zone back on as usual. The ring behind the control knob is The appliance is too hot and a cooking zone has turned off. blinking. Remove the pot from the cooking zone. Turn the control knob to 0 and let the appliance cool down. If the ring is still blinking after turning it on again, turn off cooking zone and allow it to continue to cool. “§ and numbers/ s and numbers/ . and numbers The electronic system is malfunctioning. Disconnect power by turning off the circuit breaker or disconnecting the fuse for the circuit the appliance is connected to. Wait a few seconds and then turn the appliance back on. If the notification appears again, disconnect appliance from power by turning off the circuit breaker or disconnecting the fuse for the circuit the appliance is connected to. Call customer service. ”‹ / ”S The device has an internal malfunction. Disconnect appliance from power via house fuse or the circuit breaker in the fuse box. Wait a few seconds and then turn the appliance back on. If the notification appears again, disconnect appliance from power via house fuse. Call customer service. ”… The control panel is too hot and the cooking zone has turned off. Remove the pot from the cooking zone. Turn all control knobs to 0. ”… goes out once the appliance has cooled down sufficiently. Then set a new heat level if desired. If the malfunction persists, call customer service. —‚ The supply voltage is wrong. Contact your power company. —./ —„ The cooktop is too hot and the cooking zone has turned off. Remove the pot from the cooking zone. Turn all control knobs to 0. The error message goes out once the cooktop has cooled down sufficiently. Then set a new heat level if desired. If the malfunction persists, call customer service. * Don't place hot cookware on the touch keys of the timer. Normal operating noises of the cooktop Induction technology is based on the creation of electromagnetic fields. They may generate heat directly on the bottom of the cookware. Pots and pans may cause a variety of noises or vibrations depending on the way they've been manufactured. These noises are described as follows: Low humming ( like a transformer) This noise is produced when cooking at a high heat level. It is based on the amount of energy transferred from the cooktop to the cookware. The noise ceases or quiets down when the heat level is reduced. Quiet whistling This noise is produced when the cooking vessel is empty. It ceases once water or food is placed in the vessel. Crackling This noise occurs with cookware comprised of various materials layered one upon the other. It's caused by the vibrations of the surfaces where different materials meet. The noise occurs on the cookware and can vary depending on the amount and method of preparation of the food. Loud whistling This noise occurs with cookware comprised of different materials layered one upon the other, and when they are additionally used at maximum output and also on two cooking zones. The noise ceases or quiets down when the heat level is reduced. Fan noises For proper operation of the electronic system, it is necessary to regulate the temperature of the cooktop. For this purpose, the cooktop is equipped with a cooling fan, which is activated to reduce and regulate the temperature of the electronic system. The fan may also continue to run after the appliance is turned off if the detected temperature of the cooktop is still too hot after turning it off. The noises described are a normal element of the described induction technology and shouldn't be regarded as defects. Customer service If your appliance needs repairs, our customer service is there for you. We work hard to help solve problems quickly and without unnecessary service calls, getting your appliance back up and running correctly in the least amount of time possible. When you call, please indicate the product number (E- Nr. ) and serial number (FD-Nr.) so that we can support you in a qualified manner. You will find the type plate with these numbers on the bottom of the appliance. To avoid having to search for a long time when you need it, you can enter your appliance data and the customer support telephone number here. E- Nr. FD- N...