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There is no malfunction. Image is blurred or out of focus Camera moved • Be careful not to move the camera while pressing the shutter button. Autofocus function hampered by obstruction to AF- assist Beam • Be careful not to block the AF- assist Beam with fingers or other items. AF-assist Beam is set to [Off] • Set the AF-assist Beam to [On] (p. 49). Troubleshooting 137 Problem Cause Solution Image is blurred or out of focus Subject is out of focal range • Ensure there is at least 10 cm (3.9 in.) between the camera lens and subject. • Use the Macro mode to shoot close-ups between 3 and 10 cm (1.2 to 3.9 in.) from the lens. The subject is hard to focus on • Use the focus lock to shoot. See Shooting Hard-to-Focus Subjects (Focus Lock) (p. 76). Subject in recorded image is too dark Insufficient light for shooting • Set the flash to on. Subject is dark in contrast to the background • Set the exposure compensation to a positive (+) setting or use the spot metering function. Subject is too far away for flash to reach • Shoot within 2.0 m (6.6 ft.) of the subject when using the flash. • Raise the ISO sensitivity and then shoot. See Adjusting the ISO Speed (p. 87). Subject in recorded image is too bright Subject is too close, making the flash too strong • When using the flash, stay at least 30 cm (1.0 ft.) from the subject. Subject is bright in contrast to the background • Set the exposure compensation to a negative (-) setting or use the spot metering function. Light is shining directly on the subject or reflected off the subject into the camera • Change the shooting angle. Flash is set to on • Set the flash to off. A bar of light (red, purple) appears on the LCD monitor Subject is too bright • This is a normal occurrence in devices containing CCDs and does not constitute a malfunction. (This bar of light will not be recorded when shooting still photos, but it will be recorded when shooting movies.) Problem Cause Solution White dots appear on the image Light from the flash has reflected off dust particles or insects in the air. • This is a phenomenon that occurs with digital cameras and does not constitute a malfunction. Flash does not fire Flash is set to off • Set the flash to on. Image not showing on TV monitor Incorrect video system setting • Set the video system to the appropriate setting, NTSC or PAL, for your TV (p. 52). Shooting in Stitch Assist mode • The output will not appear on a TV in Stitch Assist mode. Cancel the Stitch Assist mode. Reading images from SD card is slow SD card was formatted in another device • Use an SD card formatted in your camera. See Formatting SD Cards (p. 24). Recording images to SD card takes a long time Troubleshooting 139 Appendix Camera Care and Maintenance Use the following procedures to clean the camera body, lens and LCD monitor. Never use thinners, benzene, synthetic cleansers or water to clean the camera. These substances may distort or damage the equipment. Camera Body Gently wipe dirt off the camera body with a soft cloth or eyeglass lens wiper. Lens First use a lens blower brush to remove dust and dirt, then remove any remaining dirt by wiping the lens lightly with a soft cloth. Never use synthetic cleansers on the camera body or lens. If dirt remains, contact the closest Canon Customer Support Help Desk as listed on the rear of this booklet or the European Warranty System (EWS) Booklet. LCD Monitor Use a lens blower brush to remove dust and dirt. If necessary, gently wipe with a soft cloth or an eyeglass lens wiper to remove stubborn dirt. Never rub or press strongly on the LCD monitor. These actions may damage it or lead to other problems. Specifications All data is based on Canon’s standard testing methods. Subject to change without notice. DIGITAL IXUS i5 Camera Effective Pixels Approx. 5.0 million Image Sensor 1/2.5-inch CCD (Total number of pixels: Approx. 5.4 million) Lens 6.4 mm (35 mm film equivalent: 39 mm) f/2.8 Digital Zoom Approx. 6.5x LCD Monitor 1.5-inch, low-temperature polycrystalline silicon TFT color LCD, approx. 78,000 pixels (Picture coverage 100%) AF System TTL autofocus Focusing frame: 9-point AiAF/1-point AF (center) Shooting Distance Normal AF: 10 cm (3.9 in.) – infinity (From the front of the Macro AF: 3 – 10 cm (1.2 – 3.9 in.) lens) Appendix Shutter Mechanical shutter + electronic shutter Shutter Speeds 15* – 1/1500 sec. * Depending on shooting mode Slow shutter speeds of 1.3 sec. or slower operate with noise reduction. Light Metering System Evaluative, Center-weighted average or Spot (Center) Exposure Control System Program AE Exposure Compensation ± 2.0 stops in 1/3-stop increments Sensitivity Auto, ISO 50/100/200/400 equivalent White Balance TTL auto, pre-set (available settings: Daylight, Cloudy, Tungsten, Fluorescent or Fluorescent H) or custom Built-in Flash Auto*, on*, off, slow-synchro * Red-eye reduction is available. Flash Range 30 cm – 2.0 m (1.0 – 6.6 ft.) (When sensitivity is set to AUTO.) 141 Shooting Modes Auto, Manual*, Macr...