Évaluations - 5, GPA: 3.6
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Facilité d'utilisation
The result is that your new Worcester boiler appliance offers you the very best of everything quality, efficiency, economical running costs, proven reliability and value for money. What’s more, you also have the assurance of our no-nonsense 1 year parts and labour guarantee. Page No. Operating Instructions .................................... 3-11 Fault and Breakdowns 12 Maintenance and Extended Warranty Information ............ 13-14 Guarantee Details ... 15-16 CONTENTS SERVICE CENTRES CONTACT NUMBERS: UK Contact Centre Tel. 08457 256 206 UK Contact Centre Fax. 01905 757536 Scotland only Fax. 01506 441 687 Eire Tel: 01 494 0099 OPERATING HOURS: Mon - Fri 7.00am to 8.00pm Sat 8.00am to 5.00pm Sun 9.00am to 12.00pm Please contact our UK Contact Centre number where our friendly operators will book your call with one of our team of nationwide engineers. NOTE: Please refer to our website for our bank holiday opening hours. YOUR WORCESTER BOILER GUARANTEE This appliance is guaranteed from the date of installation subject to the following conditions & exceptions. The appliance is guaranteed for a 1. period of 24 calendar months subject to the return of the guarantee card within 30 days of installation and the first 12 months service and inspection having been carried out to the satisfaction of BBT Thermotechnology UK Ltd. Please note that this service is not covered under the terms & conditions of the warranty and would therefore incur a charge. That during the period of this 2. guarantee any components of the unit which are Proved to be faulty or defective in manufacture will be exchanged or repaired Free of material charges and free of labour charges if repaired directly by BBT Thermotechnology UK Ltd. Invoices for attendance and repair of this appliance by third parties will not be accepted for payment by BBT. That the householder may be asked 3. to prove the date of installation and that the appliance was correctly commissioned. This information must then be documented in the Benchmark Gas Boiler Commissioning Checklist. That any product or part thereof4. returned for servicing under the guarantee must be accompanied by a claim stating the model, serial number and date of installation. That BBT Thermotechnology UK Ltd5. will not accept responsibility for damage caused by faulty installation, neglect, misuse, accidental damage or the nonobservance of the instructions contained in the Installation and Users instructions leaflets. That the appliance has been used 6. only for normal domestic purposes, for which it was designed. 7. That this guarantee applies only to equipment purchased and used in mainland Great Britain. This guarantee is given in addition to all your normal statutory rights. Worcester, Bosch Group is a trading name of BBT Thermotechnology UK Ltd. 89 Fig. 1. Controls. Boiler demand Temperature control Burner on Lock-out OPERATION OF CONTROLS BOILER HEATING TEMPERATURE CONTROL The position of this control will determine the temperature of the water delivered from the appliance between the start of the dial as indicated thus ' ' and the fully on position i.e. when the control is turned fully clockwise. When the knob is turned fully anti-clockwise to the ‘O’ position the appliance is off. BOILER RESET BUTTON If the lockout light is on or flashing, turn the temperature control fully anticlockwise to the 'O' position and back on again. If the appliance still fails to operate then contact Worcester Bosch or your installer. APPLIANCE FAILS TO OPERATE More than 30% of all calls made to our contact centre reporting appliance faults or breakdowns prove to be false alarms, as there is often a simple explanation for the apparent malfunction. So, to help you save time and money – not to mention frustration and inconvenience – please refer to the General Information, Notes and Lighting Instructions ensuring all controls are set correctly. If, after following the instructions the appliance still fails to operate correctly call the Worcester Contact Centre. Arrangements will be made for an engineer to call as soon as possible. NOTE: No sealed components should be adjusted. Failure to comply with this will invalidate any warranty and will be hazardous to the user. CALL-OUT CHARGES All of our field service engineers are factory trained. If you request a visit from an engineer and your appliance has been installed within the last 12 months, no charge will be made for parts and/or labour, providing: •The appliance was commissioned correctly on installation. •An appliance fault is found and the appliance has been installed within the past 12 months. A call-out charge will be made where: •The appliance has been installed for over 12 months, or •Our Field Service Engineer finds no fault with the appliance (see note), or •The cause of breakdown is with other parts of your plumbing/heating system, or with equipment not supplied by Worcester. NOTE: Invoices for attendance and/or repair work carri...
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