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¦ Are pie crust edges browning early? Use aluminum foil to cover the edge of the crust and/or reduce baking temperature. ASSISTANCE OR SERVICE Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below. When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request. If you need replacement parts If you need to order replacement parts, we recommend that you only use factory specified parts. These factory specified parts will fit right and work right because they are made with the same precision used to build every new KITCHENAID® appliance. To locate factory specified parts in your area, call our Customer Interaction Center telephone number or your nearest KitchenAid designated service center. In the U.S.A. Call the KitchenAid Customer Interaction Center toll free: 1-800-422-1230. Our consultants provide assistance with: ¦ Features and specifications on our full line of appliances. ¦ Installation information. ¦ Accessory and repair parts sales. ¦ Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.). ¦ Referrals to local dealers, repair parts distributors, and service companies. KitchenAid designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States. To locate the KitchenAid designated service company in your area, you can also look in your telephone directory Yellow Pages. For further assistance If you need further assistance, you can write to KitchenAid with any questions or concerns at: KitchenAid Brand Home Appliances Customer Interaction Center 553 Benson Road Benton Harbor, MI 49022-2692 Please include a daytime phone number in your correspondence. Accessories U.S.A. To order accessories, call the KitchenAid Customer Interaction Center toll free at 1-800-442-9991 and follow the menu prompts. Or visit our website at and click on “Shop- Online,” then “Accessories.” Stainless Steel Cleaner & Polish (stainless steel models) Order Part #4396095 Dehydration Kit (includes 3 racks and an oven door stop) Order Part #4395974A96 In Canada For product related questions, please call the KitchenAid Canada Customer Interaction Center toll free: 1-800-461-5681 Monday to Friday 8:00 a.m. - 6:00 p.m. (EST). Saturday 8:30 a.m. - 4:30 p.m. (EST). Our consultants provide assistance with: ¦ Features and specifications on our full line of appliances. ¦ Referrals to local dealers. For parts, accessories and service in Canada Call 1-800-807-6777. KitchenAid designated service technicians are trained to fulfill the product warranty and provide after- warranty service, anywhere in Canada. For further assistance If you need further assistance, you can write to KitchenAid Canada with any questions or concerns at: Customer Interaction Center KitchenAid Canada 1901 Minnesota Court Mississauga, Ontario L5N 3A7 Please include a daytime phone number in your correspondence. KITCHENAID® COOKTOP, BUILT-IN OVEN AND RANGE WARRANTY ONE-YEAR FULL WARRANTY For one year from the date of purchase, when this appliance is operated and maintained according to instructions attached to or furnished with the product, KitchenAid will pay for factory specified parts and repair labor costs to correct defects in materials or workmanship. Service must be provided by a KitchenAid designated service company. SECOND THROUGH FIFTH YEAR LIMITED WARRANTY ON ELECTRIC ELEMENTS, CERAMIC GLASS COOKTOP, GAS BURNERS, AND SOLID STATE TOUCH CONTROL SYSTEM On electric ranges and electric cooktops, in the second through fifth years from the date of purchase, when this appliance is operated and maintained according to instructions attached to or furnished with the product, KitchenAid will pay for factory specified parts for any electric element to correct defects in materials or workmanship. On ceramic glass ranges and ceramic glass cooktops, in the second through fifth years from the date of purchase, when this appliance is operated and maintained according to instructions attached to or furnished with the product, KitchenAid will pay for factory specified parts for the ceramic glass cooktop. KitchenAid warrants that the ceramic glass cooktop will not discolor, the cooktop pattern will not wear off, the rubber seal between the ceramic glass cooktop and porcelain edge will not crack, the ceramic glass cooktop will not crack due to thermal shock and the surface unit elements will not burn out. On gas ranges and gas cooktops, in the second through fifth years from the date of purchase, when this appliance is operated and maintained according to instructions attached to or furnished with the product, KitchenAid will pay for factory specified parts for any gas burner to correct defects in materials or workmanship. On ranges and b...

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