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The picture rolls vertically during picture search. • Adjust the vertical hold control on the TV or monitor. The picture has no sound. • The tape is defective. • If you made A/V connections, check the audio cable connection. The sound is unstable or has an echo. • When you play a tape with the same sound recorded on both the hi-fi and normal audio tracks, make sure AUDIO MIX in the OPTIONS-1 menu is set to OFF. The sound from a tape • Adjust the tracking. recorded with the VCR is not • The video heads are dirty. Clean the video heads using the Sony in stereo or the STEREO T-25CLD, E-25CLDR, or T-25CLW video head cleaning cassette as indicator in the display explained above. window is flashing. Additional Information continued Troubleshooting Symptom Remedy Recording No TV programme appears on the TV screen. • Make sure the TV is set to the video channel. If you are using a monitor, set it to video input. • If your TV is connected to the VCR with both Scart and aerial cables, make sure the RF channel is set to OFF (see page 15). • Existing broadcasts may interfere with the VCR. Reset the RF channel output of your VCR. • Select the correct source with the INPUT SELECT button. Select a programme position when recording TV programmes; select a line input when recording from other equipment. TV reception is poor. • Make sure the aerial cable is connected securely. • Adjust the TV aerial. The tape starts playing as soon as it is inserted. • The safety tab has been removed. To record on this tape, cover the tab hole (see page 46). The tape is ejected when you press z REC. • The safety tab has been removed. To record on this tape, cover the tab hole (see page 46). Nothing happens when you press z REC. • Make sure the tape is not at its end. Timer recording The timer does not operate. • Check that the clock is set. • Make sure a tape has been inserted. • Check that the safety tab has not been removed. • Make sure the tape is not at its end. • Make sure a programme has been set for timer recording. • Make sure your timer settings are past the current time. • Check that the decoder is turned on. • Check that the satellite tuner is turned on. • The clock stops if the VCR is disconnected from the mains for more than one hour. Reset the clock and timer. • Turn the power off and unplug the mains lead. The SHOWVIEW menu or the TIMER menu does not appear. • Check that TIMER OPTIONS in the OPTIONS-2 menu is set correctly (see page 79). The VPS/PDC function • Check that the clock and the date are set correctly. does not operate properly. • Check that the VPS/PDC time you set is the correct one (there might be a mistake in the TV programme guide). If the broadcast you wanted to record did not send the good VPS/PDC information, the VCR will not start recording. • If the reception is poor, the VPS/PDC signal might be altered and the VCR might not start recording. Troubleshooting Symptom Remedy Synchronized Recording The SYNCHRO REC button turns off while recording or does not go back to recording standby mode. • The tape has reached its end. Insert a new tape and press SYNCHRO REC again. The Synchronized Recording function does not work. • The connected equipment was not turned off. Turn off the connected equipment and press SYNCHRO REC again. • There was a power failure. Press SYNCHRO REC again. The programme recorded with the Synchronized Recording function is incomplete. • If the settings for timer recordings and Synchronized Recording overlap, the programme that starts first has priority and the second programme starts recording only after the first programme has finished. • There was a power failure. Press SYNCHRO REC again. PAY- TV/Canal Plus You cannot set channels as PAY-TV/Canal Plus in the TUNER menu. • Check that DECODER/LINE3 (or DECODER/LINE2) in the OPTIONS-2 menu is set to DECODER (see page 79). You cannot watch PAY-TV/ Canal Plus programmes when the VCR is in standby mode. • Check that DECODER/LINE3 (or DECODER/LINE2) in the OPTIONS-2 menu is set to DECODER (see page 79). • Make sure the PAY-TV/Canal Plus Scart cable is plugged securely. A PAY-TV/Canal Plus programme is always recorded scrambled. • Make sure the PAY-TV/Canal Plus Scart cable is plugged securely. • Check that DECODER/LINE3 (or DECODER/LINE2) in the OPTIONS-2 menu is set to DECODER (see page 79). • Check that this channel is set as PAY-TV/Canal Plus in the TUNER menu (see page 37). Additional Information continued Troubleshooting Symptom Remedy A tape cannot be inserted. • Check that a tape isn’t already in the tape compartment. The remote commander • Make sure you are pointing the remote commander at the remote Others does not function. sensor on the VCR. • Replace all the batteries in the remote commander with new ones if they are weak. • Make sure the [TV] / [VIDEO] remote control switch is set correctly. The selected input line connector number does not appear in the display window. • Check that DECODER/LINE3 (or DECODER/LINE2) in the OPTIONS-2...
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