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• Do not install this headset near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating. • If your headset is plugged in with a modem or a surge protector, plug the headset (or modem/surge protector) into a different location. If this doesn't solve the problem, re-locate your headset or modem farther apart from one another, or use a different surge protector. Troubleshooting • Relocate your headset base to a higher loca